Josh M. Email & Phone Number
Who is Josh M.? Overview
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Josh M. is listed as Engagement Manager at Worlds, a with 73 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a matched LinkedIn profile for Josh M..
Josh M. previously worked as Staff Product Manager at Walmart Global Tech and Senior Product Manager at Walmart Global Tech. Josh M. holds Associate Of Science - As, Electrical And Electronics Engineering from Southeast Community College-Milford.
Email format at Worlds
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About Josh M.
I am passionate about transforming customer and employee experience thru empathy, trust, and storytelling. Only by understanding and feeling for others, can unique and amazing customer experience be created that make a difference in people's lives.I have over 18 years of experience putting this passion to work at Walmart Global Tech, influencing transformation related to Customer Service, Engineering, Strategy, Program Management, and Data Analytics. I seek to cultivate product culture, with an unrelenting focus on customer experience.Outside of work, you’ll find me exploring hiking trails, at my favorite rock shop, or making an airplane connection to a new travel destination! I look forward to connecting with you!
Josh M.'s current company
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Josh M. work experience
A career timeline built from the work history available for this profile.
Staff Product Manager
- Led 4 separate teams thru Product and Agile Transformation, resulting in increased customer satisfaction, trust in the products and teams, and established ways of working to take the products into the future.- Orchestrated large scale, complex, high value programs for global teams and stakeholders, impacting 1M+ employees worldwide.- Create, align, and influence product strategies and vision with stakeholders. Rallied teams around these strategies to ensure outcomes.-… Show more - Led 4 separate teams thru Product and Agile Transformation, resulting in increased customer satisfaction, trust in the products and teams, and established ways of working to take the products into the future.- Orchestrated large scale, complex, high value programs for global teams and stakeholders, impacting 1M+ employees worldwide.- Create, align, and influence product strategies and vision with stakeholders. Rallied teams around these strategies to ensure outcomes.- Consistently chosen by Leadership to take on high visibility projects / programs with high ambiguity, shifting needs, and low buy-in.- Mentor for Technical Program Managers, Product Managers, Data Analysts, Engineers, and Sr. Managers.- Conducted benchmark studies and competitive assessments of products.- Led engaging communication campaigns with customers and stakeholders to increase buy-in and awareness of products and services.- Created Recognition Ceremony for our department of over 300 individuals, reinforcing company culture and inclusivity- Trusted advocate for mental health, professional development, and storytelling leading to multiple speaking engagements within WalmartLiaison for New Hires to Walmart, participating in interview panels and onboarding activities Show less
Senior Product Manager
- Partner in creating a Program Management Office to lead Agile Transformation.- Partner in establishing ways of working for Product Owners, Scrum Masters, and Technical Program Managers across multiple departments.
Product Manager
- Reimagined virtual desktop infrastructure (VDI) for Walmart Environment, expanding to Walmart US Stores and increased footprint in the Walmart Home Ofice.- Led remote computer access efforts up to and during Covid19 pandemic for Walmart Globally.
System Engineer
- Reimagined the way customers could log in and use their Windows Computers- Reimagined the way Engineers could support and manage Windows devices within the Walmart Environment.
Senior Systems Programmer
- Standardized the way Walmart was deploying the Windows Operating System.- Streamlined the process for upgrading the Windows Operating System.
Systems Programmer
- Responsible for Windows Operating System Deployment (OSD) for the Walmart Enterprise.- Met with domestic and international stakeholders to understand needs and troubleshoot discovered issues.
Operations Analyst
- Identified and tracked key metrics for IT Support Staff- Drove team on delivery and improving customer satisfaction
Tech 6
- Established Walmart Executive Support Team- Trainer, mentor, and influencer for IT Support Staff
Tech 5
- Trainer of new IT Support Staff- Conceptualized a new Walmart Executive Support Team, working with management to create the team.
Tech 3
- Computer Hardware and Software Troubleshooting- Computer Hardware replacement
Colleagues at Worlds
Other employees you can reach at worlds.io. View company contacts for 73 employees →
Justin Block
Colleague at WorldsCollege Station, Texas, United States
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Jeff Richardson
Colleague at WorldsAustin, Texas Metropolitan Area, United States
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JC
Jeremy Chappell
Colleague at WorldsGeorge Town, Penang, Malaysia
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Ryan Rohde
Colleague at WorldsPlano, Texas, United States
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CP
Cheryl Peace
Colleague at WorldsWashington, District Of Columbia, United States
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AP
Alan Parish
Colleague at WorldsAustin, Texas Metropolitan Area, United States
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CD
Charles Duff, Ceds
Colleague at WorldsWebster, Texas, United States
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AC
Anthony Castellanos
Colleague at WorldsLos Angeles, California, United States
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JB
Jeremy Bensley
Colleague at WorldsWhitesboro, Texas, United States
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AC
Austin Copps
Colleague at WorldsDallas, Texas, United States
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Josh M. education
Frequently asked questions about Josh M.
Quick answers generated from the profile data available on this page.
What company does Josh M. work for?
Josh M. works for Worlds.
What is Josh M.'s role at Worlds?
Josh M. is listed as Engagement Manager at Worlds.
Where is Josh M. based?
Josh M. is based in Dallas-Fort Worth Metroplex, United States while working with Worlds.
What companies has Josh M. worked for?
Josh M. has worked for Worlds and Walmart Global Tech.
Who are Josh M.'s colleagues at Worlds?
Josh M.'s colleagues at Worlds include Justin Block, Jeff Richardson, Jeremy Chappell, Ryan Rohde, and Cheryl Peace.
How can I contact Josh M.?
You can use AeroLeads to view verified contact signals for Josh M. at Worlds, including work email, phone, and LinkedIn data when available.
What schools did Josh M. attend?
Josh M. holds Associate Of Science - As, Electrical And Electronics Engineering from Southeast Community College-Milford.
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