Jonathan Rush Email & Phone Number

Kirkland, WA, US

Kirkland, WA

Helping people to fix the tools that allow them to see and understand their data. Changing the world, one bit at a time.

Kirkland, WA

Monitor and support a large fiber and coaxial cable network that spans the west coast. Troubleshoot and diagnose issues and escalate problems to appropriate departments.

Kirkland, WA

As technical support lead, I manage and instruct a team of representatives and oversaw the call center floor. Primarily i collate and distribute stats to my team members, coache on ways to improve, and counsel behavioral issues. In addition, as the closing lead I manage and track large call drivers and compile a report for the end of the day summary of.

With the promotion to Tier II, I accepted and embraced many additional responsibilities and projects. I worked with other members to handle multiple ongoing projects apart from phone support including email support, representative QA, and third party vendor escalations. I specialized on one project in particular, becoming a knowledgeable source when.

Kirkland, WA

I handle phone calls from subscribers for troubleshooting issues with cable, internet, and phone equipment and services. During my time here so far I've learned a ton about cable infrastructures and services, as well as cable boxes and their capabilities. I help manage peoples services, solve issues, and satisfy customers.

Home

Evaluating web pages for effectiveness and design and their utility towards search engine queries. This involves research, analytical skills, evaluation, and critical thinking.

Working as a service desk technician had many responsibilities: Greeting university staff and employees over the phone, helping to solve problems with Exchange server email, Outlook clients, Microsoft Office application support, and solving other minor computer and phone issues. I also assigned tickets to appropriate departments and assisted with call.

My position of Concert Manager Assistant required me to do various projects ranging from equipment maintenance to working backstage, managing a concert, and greeting VIPs.I was also responsible for the creation of a resource guide for students of performance venues in the greater Los Angeles area where they may contact and book recitals. I contacted.

Los Angeles, CA

My duties included data entry, collecting and recording attendance, copying music, and keeping an inventory of copies. I also perform miscellaneous tasks such as contacting absent personnel and some filing tasks. On occasion I would supervise and coach the percussion section and I also supervised and organized the instrument movements to and from the.

Master Of Music, Percussion Performance

Studied music in various forms and styles, techniques of playing, strategies of organizing practice sessions, and audition procedures. In.

Bachelor Of Music, Music Performance

Bachelors Of Music Cum Laude, Percussion Performance