Key responsibilities: Leading multiple teams within User & Distributed Technology to successfully deliver services, projects and governance across both digital and physical workplaces to over 60,000 users with a $32m run budget. Achievements include:• Delivering secure and performant services covering Windows 10 and mobile operating systems, conferencing, mobile, hardware & software standards and asset management, as well as Microsoft’s messaging, productivity, intranet & collaboration platforms through 28 internal and 105 external staff via managed service agreements achieving world-class service and security compliance scores, above Gartner benchmarks• End User component of Microsoft contract renegotiation tightly managed and delivered avoiding significant support increases. TCS managed services contracts show positive business case against insourcing and will renew with increased scope and approx. $4m savings over contract term• Delivery of strategic initiatives including Modern Managed Device maturity, workplace automation, collaboration and capability build projects as well as approximately 90 local projects per year• Development of workplace and end user computing strategies to embrace the modern workplace, enable the organisation’s growth strategy and realise benefits of engagement and productivity• Creation and submission of funding requests and press releases for hardware refresh and End User Services Maintain & Improve projects• Key support to the pandemic response, organising device rollout, reconfiguring the Maersk M365 platform, ensuring continuity of operation of workplace, productivity and collaboration platforms as well as maintaining security compliance as the organisation transformed to hybrid working• Successful realisation of proposal to rationalise technology locations in Maidenhead and refresh collaboration spaces allowing the office to embrace hybrid working and return to the new normal

Head of Regional Project Delivery September 2015 to October 2019Key responsibilities: Leading a global team of 9 Project Managers to deliver standard, tactical and strategic change at both global and local level. Achievements included:• Led a 3 year project to significantly transform the branch office servers from over 3000 on premise instances to a mixture of cloud based solutions and a residual standardised estate of approximately 300 local servers. The project delivered annual savings of $3.2m as well as significant risk reduction• Interim operational support for the legacy server estate through staff augmentation using offshore teams from UST Global realising immediate savings and agility against the contract with IBM.• Global implementation of OneDrive for business, transforming personal file storage from local fileservers into the cloud and vastly reducing the risk of data loss, a benefit tangibly realised during the2017 cyber incident• Played a key role in the response to the 2017 cyber-attack, providing coordination between centralteams and regional teams and led the recovery of the local server estate• Functional Delegate for the Head of Sites IT whilst on secondment to other projects, preparation and delivery of several QBR to SOE Leadership, working closely with Head of End User Services

Key Responsibilities: Service management, technical operations management and diverse on-site support team across 19 countries surrounding the Mediterranean and Black Seas. Stakeholder management with Regional and Country CEOs on behalf of MLIT and MGIS. Responsibility for MED region budget of $7.5m USD.

Key Responsibilities: Managed the global Regional Account Management teams during extended sick leave of Head of Onsite Infrastructure Support, prior to the appointment of a successor.

Key Responsibilities: Dual role responsibility for 4 clusters within Northern Europe region covering 7 countries and approximately 1900 Maersk Line users as well as support for inland APMT and Damco users.

Key Responsibilities: Reporting into Container Inland Services Global CFO, IT Manager for Great Britain and Ireland. Leadership of a 38 strong IT department including support, infrastructure, development and projects providing services to multiple business units under SLA. Creation and management of £2.3m budget and cost allocation model to UK business units.

All support and infrastructure teams for Maersk's container related business operations in the UK & Ireland.

Key Responsibilities: Infrastructure and support to software company providing back end systems to the Life and pensions industry.

Key Responsibilities: Helpdesk, Desktop and Infrastructure support for Life and Pensions company and remote Financial Services sales force.