My name is Jac Hand and I help organizations meet and exceed their goals. I am self-motivated Quality Manager with extensive experience in process improvement, program management, and quality control to fit the need and culture of the organization and respective stakeholders. I am an expert in running tests, analyzing products, organizing schedules, delegating tasks, documenting defects, and returning / repairing defective items while coordinating all phases of order management and production to ensure standards were consistently met. I am an expert in successfully developing and implementing quality processes to maximize efficiency and realize substantial revenue growth. I am a Top-performing Quality Manager with a strong track record of accomplishments in operations, project, and quality management, coupled with excellent interpersonal communication, presentation, human relation, leadership and team-building skills. I have an entrepreneurial personality with natural ability to make positive connections with clients, business owners, and even other employees. I’m an adaptable, versatile and resourceful professional eager to help create and sustain a hardworking, upbeat environment while contributing to quality teamwork. A few highlights of my professional developments include:• Six Sigma Black Belt.• Lean Principles / Methodologies • Defect Tracking Software