My role includes researching and monitoring diverse public sector policy issues, and translating this research into beneficial, practical and delegate-led conferences. The key skill is to engage with high-level speakers from Government Departments, the House of Lords, the Police, Schools, the NHS and charities to name a few. -The Knife Crime Conference: Including addresses from Anne Longfield OBE, Children’s Commissioner for England; Will Linden, Acting Director, Violence Reduction Unit Scotland; and Sean Yates Head of Knife Crime, Scotland Yard-Diversity in the Police: Including addresses from Wendy Williams, HM Inspector of Constabulary; Tola Munro, President, National Black Police Association; and Dee Collins, Chief Constable & President of the British Association for Women in Policing-Connected and Autonomous Vehicles: Next Steps for Investment, Innovation and Deployment: Including addresses from Iain Forbes, Head, Centre for Connected and Autonomous Vehicles; Geoff Davis, Chief Strategy Officer, HORIBA MIRA; and Matthew Avery, Director of Insurance Research, Thatcham Research-The Future of British Science: Post-Brexit Funding, Retention and Collaboration: Including addresses from: Prof. Lord Mair, Member, House of Lords Science and Technology Committee; Keith Thompson, CEO, Cell and Gene Therapy Catapult; and Keith Thompson, CEO, Cell and Gene Therapy CatapultProf. Chas Bountra, Pro-Vice Chancellor (Innovation), University of Oxford

Supervising shifts, ensuring that tasks were completed to a high standard and resolving problems and issues which may arise.Built customer relationships through daily face to face communication and service.Promoting products through conversations with customers and advertisements.Effectively worked within a team and individually to meet deadlines.Dealt with complaints face to face.

Provided an enthusiastic and informative account of university life to prospective students and parents.Responded to a variety of questions relating to both course and general university life.Communicated in a confident, succinct and time efficient manner.Planned a tour of the campus according to the requirements of the visitors.Established a rapport with lecturers and prospective students.

Interacted with customers, listening to their needs and suggesting products to meet them.Built and maintained customer relationships through friendly conversation.Followed strict food hygiene and health and safety regulations.