Manager
Vancouver, British Columbia, Canada
- Keyholder responsible for integral brick-and-mortar and e-commerce procedures (training, payroll, vendor management, marketing, procurement analytics, advertising)- Conducted annual product validation wear-testing with Mizuno Global Footwear from early prototyping to competitor SKUs, and commercial-ready developments- Produced detailed quarterly buying plans to manage an inventory budget of over $100,000 per quarter across major footwear brands- Oversaw e-commerce fulfillment including qualitative and quantitative data collection and interpretation to drive sell-through and inform paid advertising- Collaborated and negotiated directly with vendors and clients- Constantly upskilled staff in product knowledge and workplace efficiency by introducing learning tools and self-study material- Executed store re-brand cross-functionally with external marketing consultants to drive online presence and in-store experience- Managed, trained, and supported a staff of more than 20 full-time and seasonal employees- Developed and implemented the modified health and safety plan in response to the pandemic