Technical Support Engineer
Jun 2010 - Sep 2024
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Jack Hess Email & Phone Number
Technical Support Engineer
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Role
Technical Support Engineer
Location
Dallas, Texas, United States
Who is Jack Hess? Overview
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Quick answer
Jack Hess is listed as Technical Support Engineer based in Dallas, Texas, United States. AeroLeads shows a matched LinkedIn profile for Jack Hess.
Jack Hess previously worked as Technical Support Engineer at Trellix and Technical Support Engineer at Intel Security. Jack Hess holds Bachelor'S Degree, Business Management from Letourneau University.
Profile bio
About Jack Hess
Jack Hess is a Technical Support Engineer. He is proficient in Japanese.
Listed skills include Network Security, Networking, Technical Support, Ips, and 17 others.
4 roles
Jack Hess work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
Platinum Support (Tier-2) Engineer, responsible for technical support for all McAfee Platinum customers in a call queue for the McAfee Network Security Platform (NSP) Intrusion Prevention System (IPS) product line.NSP consists of Management appliances, and virtualized management servers, connecting with associated network sensors.- IPS appliances.
May 2012 - Mar 2022
Technical Support Engineer
- Tier-1 engineering support of ePolicy Orchestrator (ePO), MVM Vulnerability Management (Foundstone), SolidCore, and Database Security (Sentrigo).
Jun 2010 - May 2012
Sr. Customer Support Engineer
- Responsible for pre‑sales qualification testing of SATA, SAS & Fiber Channel products into customer platforms- Performed new product testing utilizing Laser Doppler Vibrometer (LDV) to identify shock and vibration issues in customer Storage Area Network (SAN), Network-attached storage (NAS), and Blade Server products - Responsible for post sales.
Apr 2004 - May 2010
2 education records
Jack Hess education
Bachelor'S Degree, Business Management
Associate'S Degree, Digital Electronics & Computer Programmng
FAQ
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What is Jack Hess's role at their current company?
Jack Hess is listed as Technical Support Engineer.
Where is Jack Hess based?
Jack Hess is based in Dallas, Texas, United States.
What companies has Jack Hess worked for?
Jack Hess has worked for Trellix, Intel Security, and Fujitsu.
How can I contact Jack Hess?
You can use AeroLeads to view verified contact signals for Jack Hess, including work email, phone, and LinkedIn data when available.
What schools did Jack Hess attend?
Jack Hess holds Bachelor'S Degree, Business Management from Letourneau University.
What skills is Jack Hess known for?
Jack Hess is listed with skills including Network Security, Networking, Technical Support, Ips, Firewalls, Storage, Integration, and Mcafee.
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