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Jack Lee Email & Phone Number
Specialist Escalation and Trading at OKG
at
OKG Technology
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✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Specialist Escalation and Trading at OKG
Location
Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company size
Who is Jack Lee? Overview
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Quick answer
Jack Lee is listed as Specialist Escalation and Trading at OKG at OKG Technology, a with 306 employees, based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. AeroLeads shows a matched LinkedIn profile for Jack Lee.
Jack Lee previously worked as Specialist Escalation & Trading at OKG at Okg Technology and Senior Customer Service Associate at Hytech. Jack Lee holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.1 from Tunku Abdul Rahman University College (Tarc).
Company email context
Email format at OKG Technology
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OKG Technology
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Profile bio
About Jack Lee
With extensive experience in trading, particularly in derivatives, forex, and cryptocurrencies, I specialize in efficiently managing trading-related inquiries. I am also proficient in handling the Answerbot process flow to ensure seamless and accurate responses.
Current workplace
Jack Lee's current company
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Okg Technology
5 roles
Jack Lee work experience
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Specialist Escalation & Trading At Okg
Current- Empowered to have high-level authority to deal with requests or complaints- Handle escalations and tech troubleshoot to provide a high-quality service experience- Handle trading related inquiry with high quality solution-To obtain an "S" (Superior) rating in mid-year review for OKRs
Mar 2024 - Present
Senior Customer Service Associate
- Generate Standard operating procedure such as ( daily negative review survey and quality control )- Upload or generate official website help center article- Building platform Answerbot including create whole process flow. Project achieved 10% improvement in CSAT and a 15% reduced in incoming volumes within 2 months.- Arrange Customer Service Colleague working schedule with timetable- Assisting and provide training to foreign colleague such as Philippine and Morroco Team
Jun 2021 - Mar 2024
Customer Service Executive
- Reply email and handle customer issue- Participate with technical department regarding technical issue problem
Jun 2020 - May 2021
Administrative & Logistic Assistant
- Arrange daily sales order and cooperate with Business Development- Arrange logistic schedule to meet global customer timeline- To prepare monthly pantry item , booking air flight and claim statement
Aug 2018 - Aug 2019
2 education records
Jack Lee education
Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.1
Diploma, Business Administration And Management, General, 3.3
FAQ
Frequently asked questions about Jack Lee
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What company does Jack Lee work for?
Jack Lee works for OKG Technology.
What is Jack Lee's role at OKG Technology?
Jack Lee is listed as Specialist Escalation and Trading at OKG at OKG Technology.
Where is Jack Lee based?
Jack Lee is based in Wp. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia while working with OKG Technology.
What companies has Jack Lee worked for?
Jack Lee has worked for Okg Technology, Hytech, Chain Tech Sdn Bhd, and Securemetric Technology.
How can I contact Jack Lee?
You can use AeroLeads to view verified contact signals for Jack Lee at OKG Technology, including work email, phone, and LinkedIn data when available.
What schools did Jack Lee attend?
Jack Lee holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.1 from Tunku Abdul Rahman University College (Tarc).
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