Jack Thomas Email & Phone Number

Linden, MI, US

Greater Detroit Area

• Building strong relationships is the foundation of success at ADP RPO. A Client Relationship Manager (CRM) is responsible for developing partnerships with our client accounts by working directly with the client.
• Directed the recruiting efforts for large clients such as CoStar Group, Stellantis Fiat Chrysler, StarPlus Energy, Apria Healthcare, and Majesco. I have focused primarily on IT (software, mobile, UI/UX), engineering.
• Managed the full life cycle recruitment process with anywhere from 30 to 60 requisitions at a time.
• Completed AIRS training for certificates in Diversity and Inclusion, Social Media, and Professional Recruiting.
• Met directly with hiring managers and HR staff daily to assist with their hiring needs in a consultative fashion.
• Received a significant pay raise in 2019, have scored exceptionally well on all my performance reviews, and have received numerous positive comments from the clients that I have supported as well as my superiors at ADP.

Greater Detroit Area

• Guided the recruiting efforts for a new start-up agency, specializing in direct hire placements for IT and Engineering roles.
• Led the company with 12 direct hires in 2017 for a total of $15,000 in commission.

Greater Detroit Area

• Led a team of 16 recruiters with 40 direct hires in 2014 and a team of 12 recruiters with 60 direct hires in 2015.
• Maintained an interview to hire ratio of 3:1 and averaged 6 submittals a week in 2014 and 2015.
• Managed the full life cycle recruitment process with anywhere from 20 to 30 requisitions at a time.
• Conducted intake calls with hiring managers as well as team or training calls with other recruiters.
• Diverse background working on IT hardware, software, and mobile applications positions using Taleo and Avature.
• Worked hand in hand with the hiring managers and HRBP’s to consult with them on the job descriptions and recruiting strategy for each role.

Greater Detroit Area

• Generated the company over $187k in revenue over a fourteen-month time span, ranking 6th out of 25 recruiters.
• Achieved the 2nd highest sales mark in the company over the months of February and March of 2013 out of 25 recruiters.
• Worked closely with the Sales Manager to enhance relationships with clientele and prospect for new business opportunities.
• Presented job opportunities to potential candidates and negotiate contract terms along with competitive pay rates.

Flint, MI

• Analyzed the in-house filing process and streamlined multiple procedures, increasing web traffic and saving the firm over $100k.
• Advised clients in selecting an investment product that fit their needs while cross selling other estate planning products.
• Updated the company website as well as the LinkedIn page.

Bradenton, FL

• Managed the registration of 400 players, coaches and media for the IMG Madden Football Academy 7on7 Championships.
• Point of contact for 200 players and their agents during the Tampa Bay Buccaneers mini-camp and NFLPA rookie symposium.
• Developed a process for Under Armour to efficiently inventory and allocate apparel among the 9 different divisions on campus.
• Assisted with the implementation of sponsorship plans for Gatorade, Under Armour, TRX, and Power Plate.
• Organized a Gatorade corporate education conference for 100 Gatorade executives on campus.
• Worked closely with Gatorade and Under Armour to ensure that all sponsorships were activated to their satisfaction.

2008 PGA Championship And Ryder Cup, Oakland Hills And Valhalla Country Club

• Contributed roughly 20% towards achieving our pre-Championship merchandise sales goal of $1.1 million.
• Managed 90 corporate hospitality accounts in the months preceding the Championship. Duties included selling merchandise and individual or group ticket packages, cold calling, and managing the.
• Established relationships with reputable clients such as Ford, Comcast, KPMG, Bosch, Mercedes-Benz, Microsoft, and Lear.
• Attended numerous networking events where I was able to interact with current and future clients.
• Managed one of four golf shops, a total of 70,000 square feet of retail space, at the 2008 Ryder Cup.
• Improved overall sales volume by organizing the placement of Nike, Adidas, Ashworth, etc. products on the sales floor.

• Organized the process of completing quotes, reviewing cases and gathering missing information, securing new business, and working with clients and sales agents to provide the highest level of customer service.
• Implemented a new quoting software system in the Detroit market.Received Michigan Life and Health Insurance License from the State of Michigan in 7/2007.

Grand Blanc, MI

• Co-Founded the company out of college in 2003.
• Organized and managed all of the customer service, new home orientations and warranty work on over 100 homes. Achieved a 94% customer satisfaction score.
• Worked one-on-one with Myers Barnes, best selling author, sales trainer and business consultant, to improve my selling techniques.
• Supervised the work of four Project Managers to ensure that their work was being completed on time and met quality standards.
• Implemented a process of using “Personal Touchpoints” to ensure that the company was going above and beyond for the customer.
• Completed a time management course by Franklin Covey that greatly increased my ability to multi-task and use my time more efficiently.

Ms, Sport Management

Activities and Societies: Business and Baseball

Sport Business Management Certificate

• Training included: Ticket and sponsorship sales, marketing, community relations, branding, promotions, and client services.

Ba, Communications, Broadcasting

Activities and Societies: Member of the soccer team, DOE

Education record

Activities and Societies: soccer, football, track, NHS.