Jack Yang Email & Phone Number

♦ Develop and implement a comprehensive regional sales strategy aligned with overall business objectives to drive revenue growth and market expansion within the APAC region.♦ Identify and target high-value strategic accounts and nurture lasting relationships with key decision-makers, C-level executives, and stakeholders across the region.♦ Lead, mentor, and inspire a team of account executives, providing guidance, coaching, and performance feedback to drive individual and team success.♦ Collaborate closely with cross-functional teams, including marketing, product, and customer success, to ensure seamless execution of client acquisition and retention strategies.♦ Continuously assess market trends, customer needs, and competitive landscape to identify new opportunities and stay ahead of industry developments.♦ Oversee the negotiation of complex deals, contracts, and partnerships, ensuring favourable outcomes for both the company and its clients.♦ Utilize data-driven insights to create and maintain accurate sales forecasts, performance reports, and KPI metrics for the strategic accounts team.♦ Champion customer satisfaction, ensuring a world-class customer experience throughout the sales process and fostering long-term customer loyalty.♦ Represent the company at industry events, conferences, and networking opportunities to strengthen our brand presence and expand our professional network.♦ Collaborate with senior leadership to provide regular updates on sales performance, revenue projections, and strategic initiatives in the APAC region.

♦ Increase sales in region through strategic relationship management, sales activities and key account management and Development and closure of sales across region.♦ Be an ambassador for Lyniate and the sale of its products and services by working to achieve the sales goals defined and maintaining a high level of customer and partner satisfaction.♦ Achieve new account targets through assessing, evaluating and establishing business opportunities.♦ Proficient at building lasting relations with customers at both executive and operation levels.♦ Relationship management of key influences in the sector, broadening Lyniate's exposure and presence as a leader in the health sector.

Apac

♦ Increase sales in region through strategic relationship management, sales activities and key account management and Development and closure of sales across region.♦ Be an ambassador for Lyniate and the sale of its products and services by working to achieve the sales goals defined and maintaining a high level of customer and partner satisfaction.♦ Achieve new account targets through assessing, evaluating and establishing business opportunities.♦ Proficient at building lasting relations with customers at both executive and operation levels.♦ Relationship management of key influences in the sector, broadening Lyniate's exposure and presence as a leader in the health sector.

Apac

♦ Create strong relationships with key client stakeholders at both senior and mid-management levels♦ Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and case studies♦ Work with internal teams on behalf of clients to ensure the highest level of customer service♦ Participating as an integral member of teams designing and developing technical solutions to client needs across a wide range of industries; collaborating effectively to ensure requirements are gathered and met♦ Assisting in the preparation of presentations and demonstrations for clients to introduce company services and products, successfully secure the sale, and oversee the entire software development lifecycle♦ Providing implementation support and assistance to partners; maintaining the demonstration system and assisting with specific configuration♦ Designing and building platforms using APIs, real-time data flows, process orchestration and micro-services, including utilising DevOps principles to automate and control platformsKey Achievements♦ Effectively growing the existing client base through successful promotional and marketing techniques as one of the faces of the company, including attending trade shows and industry presentations♦ Developing an astute market awareness in order to identify trends and capitalise on potential business opportunities from a variety of sources; facilitating the development and execution of promotional campaigns♦ Being recognised as a client-focused professional, maximising benefits for customers while upholding the standards of Orion Health; including educating clients on cross-cutting concerns such as security, platform performance, availability and operations

Auckland, New Zealand And North Asia

♦ Create strong relationships with key client stakeholders at both senior and mid-management levels♦ Work closely with colleagues on cross-territory opportunities and other internal teams on marketing materials and case studies♦ Work with internal teams on behalf of clients to ensure the highest level of customer service♦ Participating as an integral member of teams designing and developing technical solutions to client needs across a wide range of industries; collaborating effectively to ensure requirements are gathered and met♦ Assisting in the preparation of presentations and demonstrations for clients to introduce company services and products, successfully secure the sale, and oversee the entire software development lifecycle♦ Providing implementation support and assistance to partners; maintaining the demonstration system and assisting with specific configuration♦ Designing and building platforms using APIs, real-time data flows, process orchestration and micro-services, including utilising DevOps principles to automate and control platformsKey Achievements♦ Effectively growing the existing client base through successful promotional and marketing techniques as one of the faces of the company, including attending trade shows and industry presentations♦ Developing an astute market awareness in order to identify trends and capitalise on potential business opportunities from a variety of sources; facilitating the development and execution of promotional campaigns♦ Being recognised as a client-focused professional, maximising benefits for customers while upholding the standards of Orion Health; including educating clients on cross-cutting concerns such as security, platform performance, availability and operations

Auckland, New Zealand

♦ Liaised with and supported clients, Solution Architect, Project Manager and extended team to establish requirements and deliver timely solutions according to specifications and contracted deliverables♦ Installed and configured software and hardware, including web-based software, across the entire Orion Health stack, with exposure to XML, HTML, HL7, FHIR, JavaScript, SQL, Apache, IIS, XLS, SOAP/WS/REST API♦ Supported the entire implementation process, including testing and troubleshooting to diagnose and resolve complex problems and deliver a functional and stable solution to meet business needs♦ Provided assistance to clients in understanding complex technical terminology, translating it into layman’s terms, as well as delivering expert on-site training♦ Gained valuable experience in standardising configuration and technical solutions, and with Puppet and continuous delivery; with projects utilising Windows Server/MSQL, Linux (RHEL/CentOS) and OracleKey Achievements♦ Thrived in highly time sensitive and challenging environments to ensure all projects were delivered on time and within budget; providing expert knowledge in order to support junior project team members♦ Acted as trainer and mentor to new technical team members to ensure company objectives were met and a consistent client experience delivered by all team staff♦ Was instrumental in various key USA based projects to implement HIE solutions for hospitals, and Clinical Workflow solutions for major pharmaceutical companies

Auckland, New Zealand

♦ Collaborated with clients to gather requirements according to established business processes, and develop innovative solutions that meet objectives♦ Utilised .NET, SQL and LINQ to develop and maintain client computer software and databases, combining programming principles and data security♦ Developed and managed engineering systems, PCs, servers and networks, including building and configuring new servers and PCs and providing required cabling; coordinating each project through the entire lifecycle♦ Assisting clients with understanding technical data by providing explanations in layman’s terms; developing user documentation and delivering ongoing training and support♦ Provided troubleshooting on engineering and software installation problems; carrying out performance testing on programs and systems