Jack B Lupo Email & Phone Number

Endicott, New York, United States

United States

I am currently researching price data and vehicle fitment for a auto parts website that launches later this year. https://www.blackvlvparts.com/

Binghamton, Ny

Enter all receiving paperwork into the billing system and research all invoice errors to take corrective action. Provide leadership and training for student employees. Performed troubleshooting for all desktops, monitors, printers, scanners, thermal printers. Completed major UPS shipping software update. Liaison with technical support on any problems. Change out any broken computer system with the new replacement. Utilized Windows OS and Microsoft applications: Word, Outlook, Excel, and Power Point.

Endicott, Ny

Completed shipping and receiving. Submitted bills for payment. Used Linux to run test racks and search for any hardware errors in Anton 2 super computer node boards (specialized computer board). Replaced failed node boards. Researched other failed hardware: Hard Drives, DIMMs, power supplies and motherboards, in the ticket system to find out if it can be sent for RMA. Processed RMAs for broken equipment (created tickets, sent requests to vendors, shipped components, tracked components and updated tickets throughout the process). Created and maintained inventory spreadsheets. Organized inventory in warehouse and storage areas. Provided Anton 2 integration support (kitting and staging materials for builds, updated operations staff regarding components not received, assisted installation crew in building Anton 2 supercomputers.) Assisted in research project of all failed node boards where they were located when they failed and what failure type. To see if node boards were failing for common reasons in common slots. Created Anton 2 fire suppression system operation manual.Utilized Windows OS and Microsoft applications: Word, Outlook, Excel, and Power Point.

Vestal, Ny

Trained store employees on how to merchandise, stock store, and do daily functionality checks. Performed basic and advanced trouble shooting for all store displays. Created and updated weekly store project team website with completed project information. Performed initial startup for the Computer, Home Theater and Car audio departments Completed software updates for everything in the store. Accompanied Geek Squad Agents on customer in-home installation appointments.

Binghamton, Ny

Open and close Stadium store and kiosks. Provide great customer service for the patrons. Perform other duties as assigned.

Johnson City, Ny

I was the store Manager in the Oakdale Mall from 2005 to 2009. I was an Associate Manager in the Rockaway Mall and Store Manager in the Stroudsburg Mall from 1999 to 2005.