Jackie Engel Email and Phone Number

Provide in-house legal support for the growing/technology division of a global public company. • Deliver proactive and pragmatic legal and risk management support within the TTEC Digital business segment.• Actively participate in the deal process from start to finish, providing support for internal sales/client-facing teams in their work with customers. • Ensure that TTEC’s best interests are represented and that, through contracts, TTEC maintains an appropriate balance between reasonable risk and growth goals.• Structure, draft, negotiate and manage commercial technology contracts, including licenses, master services, alliance and strategic partnership agreements, statements of work, change orders, and technology reseller arrangements. • Support legal and regulatory, governance, and compliance matters.• Provide advice and counsel to executive leadership and key business stakeholders with clear focus on enabling business objectives.• Update and maintain processes, templates, and tools.• Direct the integration of entities acquired through mergers and acquisitions through developing evolution of contract review and approval processes.• Assist with management of commercial litigation and claims.

General Counsel (October 2020 - December 2021)VP, Corporate Counsel (April 2019 - October 2020)Director of Legal Operations (March 2018-March 2019)In-house legal counsel, Chief Compliance Officer and Corporate Secretary for Health Fidelity, Inc. Provided legal oversight and direction of outside counsel on merger activities through completion of merger transaction with Edifecs. As an active member of the leadership team, I provided proactive legal advice and support on business, strategic, legal and risk issues associated with a wide range of matters and key business initiatives. I also developed and monitored compliance programs relative to software licensing (online software distribution, open source and third party components licensing, and compliance management process and tools), privacy, and data security. In this position, I have devised strategies for efficiently processing transactions to support operational effectiveness, including developing forms, establishing risk thresholds and approval criteria, and implementing a contract lifecycle management system. I have also: provided advice regarding, and handled, corporate governance matters and shareholder communications; drafted and initiated policies and procedures; provided legal oversight of employment matters and executive terminations/separations, M&A transactions and litigation matters; and managed outside counsel. - Comprehensive experience managing commercial legal functions. - Proactive legal risk manager and trusted advisor to the executive team. - Consummate negotiator of complex commercial transactions.Health Fidelity offers powerful natural language processing tools for both health care payers and providers. Health Fidelity's SaaS solutions and expertise provide critical insights into a community's health status and a more holistic view into patient populations.

Lead attorney for CHI's IT Services, IT and Vendor Management Contracting, HIPAA Privacy & Security, Payer Strategy Organization, and Clinical and Translational Research matters. Analyzed and advised on the risks of proposed transactions and actively participated in formation of creative and practical legal solutions to meet business objectives. Worked closely and collaboratively with organizational and department leadership to ensure that policies, procedures, and agreements properly reflected business needs and legal, compliance, privacy, and security requirements.• Drafted and negotiated complex commercial, IT, payer, and vendor agreements at the system level and for CHI’s affiliated health care facilities across the United States. Such agreements included, but were not limited to: Software licensing, information technology outsourcing, technology maintenance, cloud computing, SaaS, and vendor service contracts; payer (insurance) contracts; master equipment leases; data use agreements; and Business Associate Agreements.• Provided legal support for Health Insurance Portability and Accountability Act and HITECH compliance, drafted and updated notices of privacy practices, and participated in investigation of potential privacy or IT security breaches.• Served as legal consultant and advisor regarding integration of Electronic Health Record systems and legal representative on the EHR Compliance Committee.• Prepared contract templates, standard contract language, and negotiation guidance documents for internal use by paralegals, contract managers, and contract analysts.• Reviewed and negotiated federally funded, industry-sponsored, and investigator-initiated clinical and translational research agreements and material transfer agreements.• Actively participated in the review and drafting of operational and legal policies and procedures.• Provided training to contract managers and contract analysts in vendor management, IT, and clinical research departments.

Responsible for drafting and negotiating contracts for sponsored programs including, but not limited to, confidentiality/non-disclosure agreements, agreements for clinical trials, sponsored research, and consulting services. Specific duties included: Written and verbal interaction with faculty and support personnel, the Technology Transfer Office, and representatives and attorneys for sponsor companies/agencies; developing contract and grant language that complied with Laws of the Regents, University Policies, and applicable laws and regulations.

Responsible for creating an alumni relations and student services program and handling regulatory and accrediting body compliance. Ensured compliance of school documents and programs with all applicable Colorado statutes and Board of Education regulations; drafted academic policies and procedures; and revised school catalog and enrollment agreements. Analyzed requirements of the Accrediting Council of Continuing Education and Training, drafted extensive accreditation applications and supporting documents, and coordinated the accreditation process. Specific additional duties included: Developing and building an alumni relations program; counseling academically challenged students; organizing and executing a sustainable job placement program; and creating, drafting, and distributing alumni newsletters.

Two separate periods of employment: 2001 - 2005 and 2007-2009Representation of hospitals, physicians, nurses, and nursing homes in professional malpractice cases and on administrative disciplinary or licensing issues. Duties included: Case assessment; research and analysis of applicable statutes, regulations, and case law; drafting pleadings, discovery, and discovery responses; and representing clients in mediation, hearings and trial. Further responsible for verbal and written communication with clients, insurance company representatives, hospital administrators, physicians, nurses, expert witnesses, state regulatory agencies, and opposing counsel.

Responsible for handling licensing issues and disciplinary proceedings on behalf of the Board of Medical Examiners, Board of Pharmacy, and Board of Nursing Home Administrators. Duties included prosecuting license and disciplinary actions against licensees and representing clients in mediation and court. Also served as General Counsel to the State Board of Pharmacy, advising the Board on legal aspects of rule-making, general interpretation of laws and regulations, and providing legal advice on matters effecting the operations of the Board.

See description, above, for this same employer.

Responsible for various legal aspects of hospital operations including but not limited to legal oversight of physician discipline, consent and competency issues, HCFA/Medicare compliance, HIPAA compliance, and drafting and reviewing/revising hospital policies and procedures. Also responsible for reviewing compliance issues for a wholly-owned HMO, drafting provider contract templates and negotiating specific provider contracts, preparing policies and procedures for the HMO. Advised Medical Staff and provided oversight of employment-law related matters.