Jackie Ray Email & Phone Number

Terumo Cardiovascular Systems Inc., Ann Arbor, MI 2007-currentCritical life-sustaining medical equipment companyMANAGER- Accounts Receivable /Credit & Collections Responsible for collection of A/R(1,200 accounts) base exceeding $175 MM in annual sales. 90% of this balance is comprised of sales to hospitals around the United States. Responsible for new customer setup and limit extensions for approved customers.• Reduction of $1.2 mm in credit card fees by implementing alternate payment options.• Maintain and follow proper compliance and quality system requirements.• Manage range of financial activities including preparing month end reports and communicating results to sales teams, bank reconciliations and account maintenance.• Lead Accounts Receivable group for improved processes on billing and time management.• Manage key accounts, provide exemplary customer service and supply resolutions to customer problems, queries and claims. • Review new orders for customers that are beyond assigned credit limit or have past due invoices.• Liaison with sales staff, legal department and collection agencies regarding potential bad debt for overdue accounts.• Increase company cash flow with development of updated reports to customers.• Implementing an electronic systematic process for managing customer contract agreements.• Establish terms and conditions for new customer through use of Dunn & Bradstreet.

Deluxe Media Services Inc., Wayne, MI 1999-2007International DVD Manufacturing, distribution and transportation companyMANAGER- Credit, Collections & ClaimsResponsible for collection of A/R base exceeding $750 MM in annual sales. 85% of this balance was comprised of multi-million dollar Hollywood movie studios. Responsible for new customer research, setup and limit extensions for approved projects.• Managed range of financial activities including preparing month end reports and communicating results to World-wide Executive team, bank reconciliations and account maintenance.• Worked closely with A/R billing groups for improved processes on billing and time management.• Managed key accounts, provided exemplary customer service and supply resolutions to customer problems, queries and claims.• Liaison with legal department and collection agencies regarding potential bad debt for overdue accounts.• Increased company cash-flow by reducing A/R from 50% to 10% of total balance with development of updated reports to customers.• Implemented an electronic systematic process for managing vendor and customer contract agreements.• Developed Worldwide Receivable reporting package incorporating various Deluxe divisions reporting in different formats into one cohesive tool.• Successfully assisted in transition and integration of acquired companies by Deluxe.