Jackie Davis Email and Phone Number

• Communicated with key stakeholders to determine project requirements and objectives.• Identified ways to improve efficiency in operations and implemented process changes.• Analyzed data from previous projects in order to inform decisions related to upcoming initiatives.• Managed multiple projects simultaneously, ensuring successful completion on time and within budget.• Established clear roles and responsibilities for all project team members to ensure accountability.• Demonstrated leadership skills to manage project resources and cultivate strong customer relationships.• Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.• Committed to delivering excellent customer service while working in a fast-paced environment.

Supports focus across Nordstrom + Rack stores in areas of Inventory Control, Fulfillment and Service Experience Influences and guides store teams towards vision and outcomes in support of key business strategies Escalates to support solving of problems and resolving issues that impact store performanceOnboards, trains, and builds skills of new and existing Operations leaders within storesSupports knowledge and growth of Inventory/Logistics, SE and Fulfillment managers in NS and RackManages change and business readiness related to new capabilities and tools across key functions Coaches for effective playbook execution, service standards, KPIs and DM development

Lead Store Manager during Covid-19 store closures2018 winner of Presidents Cup, best year to date results in store group#2 in store group for Presidents Cup 2019Owner of improving the customer experience in the store ​Meet and exceed sales, expense and productivity targets ​Provide a positive work environment that supports outstanding customer service ​Drive change and adapt to new tools and technology to optimize the business ​Develop salespeople, assistants and department managers to become promotable outside the store and/or the region ​Collaborate with merchant teams to achieve resultsMentor manager for districtPublic Speaking quarterly for recognition and results

Store manager for Nordstrom Rack at Oakridge.

As a manger at Nordstrom you are responsible for the success of your business, the development of your team, and the experience of each customer that enters the department.

Achieved department volume and productivity goals by developing and executing a business planStaffed to department and business needs while managing the budgetProvided excellent customer service by ensuring that the customer receives the finest in quality, value, and selection in merchandisePlaned, prepared, and executed bimonthly events; events focus on product that will drive increases in salesManaged fourteen diverse employees and style flex to each individual employeeCommunicated with buyers and vendors on department specific needs to increase profitabilityManager in charge of the store; handled customer situations and ensured daily sales goals were metEducated employees on product and processesOpened a new Nordstrom Rack; hired a team of seventeen to create a successful store from conceptionHired, trained, and retained the best talent; by means of phone screening, interviewing, and selecting the best applicantsRan biannual inventories; maintained an accurate inventory and shrinkage goals

Ran weekly meetings with regional heads to track progressWorked with advertising and marketing to get company exposureSpoke with potential investors and maintain investor relations

Organized all tax documents for CPA to prepare tax returnHandled confidential financial information with care and urgencyInput all pertinent client information into QuickBooks for CPA

NannyNanny for special needs child, assist with daily responsibilitiesOrganization of activities including tutoring, therapy, and play datesImplementation of token society; to modify unwanted behavior