Jackie Michel Email & Phone Number

Greater Indianapolis

Greater Indianapolis

- Led the execution and approval of staff office supply requests, monthly expense reimbursements, and credit card reconciliations - Collaborated with the Development team on allocating reimbursements and reconciliations to the appropriate grants

Greater Indianapolis

As the Manager of Talent Acquisition, I developed and drove results-oriented, comprehensive recruitment plans aligned to Ascend's vision and growth strategy. My duties included:- Meeting with vice presidents, directors, and hiring managers to determine staffing recruitment needs and selection criteria- Identifying and recruiting high caliber talent by ensuring an equitable and effective process, coordinating and collaborating with internal teams to promote alignment and quality- Assisting hiring managers in preparing for interviews by reviewing Predictive Index results, drafting interview questions, and creating role case materials- Providing additional human assets support as requested, including organizational strategic initiatives

Greater Indianapolis

As a Career Mentor for Ascend, I supported efforts to identify and connect talent to internship and career opportunities in Indiana through the Ascend Network. My duties included:- Identifying and recruiting potential candidates by attending career fairs, sending targeted LinkedIn messaging, and posting roles on Handshake- Conducting over 500 meaningful 1:1 conversations with students to educate them on Ascend and job application best practices- Connecting 123 candidates to a job or internship through relevant role suggestions and comprehensive career coaching- Driving ambitious outcomes that empower the team to achieve recruitment goals - Developing successful project management processes

Indianapolis, Indiana, United States

- Managed the well-being of children between the ages of 5 months to 3 years for a variety of families, including meal preparation, exercise, and light housekeeping- Remained conscious of early childhood development milestones and communicated effectively with parents

Plainfield, Indiana, United States

- Implemented and ran one-to-one treatment programs and behavior protocols as described in clients' Behavior Intervention Plan created by a Board Certified Behavior Analyst - Observed and recorded client behavior and responses daily through several forms of data entry, contributing to the progress-tracking of clients' BIPs- Communicated confidentially and professionally to parents, supervisors, behavior analysts, and other members of clients' teams as necessary- Maintained a client case load of children from ages 2-8 in a clinic setting- Completed 40+ hours of online and hands-on training approved by the Behavior Analyst Certification Board to obtain credential as RBT

Indianapolis, Indiana, United States

- Utilized Microsoft Dynamics 365 Case Management CRM to provide real-time responses to over 500 customers, resolving the top drives of contact to the center due to the impact of COVID-19- Assessed Customer Service teams to understand proficiency in Microsoft Office Excel for the purpose of creating a tiered training to 40 Customer Service Representatives through video and virtual classroom

Upland, Indiana

- Mediated with over 1000+ prospective students and their admissions counselors regarding scholarships, financial aid, and campus visits- Aided in the execution of 10+ large-scale recruitment events on campus- Encouraged students to remain diligent in the application process while updating their advancement in the Salesforce CRM- Communicated her own college experience with prospective students for the purpose of illustrating the community of higher education

Upland, Indiana, United States

- Participated in weekly cohort meetings with co-leaders to discuss residence wings' respective environments and cultures under the supervision of the Assistant Hall Director- Received preemptive situational training under Residence Life staff - Organized and managed 5-6 small discipleship groups on wing- Fostered the wing's overall faith and discipleship culture

Indianapolis, Indiana Area

- Observed biblical counseling sessions and debriefed with counselors- Assisted in the organization and completion of various ministry events under Women's Ministries, Soul Care, and Small Groups/Membership- Facilitated a team discussion over assigned book chapters regarding ministry, counseling, and outreach- Engaged in weekly intern cohort meetings discussing personal experiences, theology, and ministry challenges

Avon, Indiana

- Delivered a presentation to staff of licensed psychologists and social workers regarding the impact of art therapy on rape victims utilizing extensive peer-reviewed, academic research - Advised staff on how to create art therapy kits for usage in sessions - Observed Christian counselors who utilized a variety of techniques personalized to the diverse needs of each client- Represented the counseling center at seminars regarding neuroscience and child empowerment- Remained under oath of confidentiality while handling and auditing clients' files