- Managed the complete sales cycle for industry-specific machinery, from inbound calls to pricing negotiations and post-sales support.- Built a robust, collaborative, and data-driven research schedule to link buying cycles with sales demand, resulting in doubled sales each year after implementation.- Developed and managed a growing pipeline of prospects, qualifying leads through marketing efforts, a referral program, and community engagement.- Leverage expertise and contacts to… Show more - Managed the complete sales cycle for industry-specific machinery, from inbound calls to pricing negotiations and post-sales support.- Built a robust, collaborative, and data-driven research schedule to link buying cycles with sales demand, resulting in doubled sales each year after implementation.- Developed and managed a growing pipeline of prospects, qualifying leads through marketing efforts, a referral program, and community engagement.- Leverage expertise and contacts to achieve a thriving repeat customer rate, transforming a virtually non-existent segment into an active, profitable territory.- Met and exceeded all professional goals for service, sales, growth, and expansion, outpacing competitors and surpassing market expectations. Show less

Perfecto Mobile is the World Leader in Mobile Application Quality and Testing.Subscription customers need dedicated Customer Success Managers to ensure they are getting the very most from Perfecto Mobile. Our CSM organization is dedicated to driving the highest levels of usage and adoption, customer satisfaction and growth.My Customer Success Management responsibilities include:- Manage and schedule customer on-boarding and training for new customers and new users- Work… Show more Perfecto Mobile is the World Leader in Mobile Application Quality and Testing.Subscription customers need dedicated Customer Success Managers to ensure they are getting the very most from Perfecto Mobile. Our CSM organization is dedicated to driving the highest levels of usage and adoption, customer satisfaction and growth.My Customer Success Management responsibilities include:- Manage and schedule customer on-boarding and training for new customers and new users- Work with customer users and Perfecto Mobile Support to ensure timely and accurate case resolution- Escalate to appropriate teams within our R&D division abroad with accurate explanations of concern and timing- Engage with customers proactively to promote adoption of Perfecto Mobile tools- Provide accurate and timely reporting to customers and internal requests- Work with Sales to ensure Renewals occur timely, accurately and with little or no disruption to the customer- Develop rapport with customers to further mutual success on new initiatives and market demands- Support routine cadence calls with customer user teams to ensure satisfaction and address needs proactively Show less

HP Software Account Manager - Federal (DoD, System Integrator, Civilian) Awarded the Q3 2011 HP Rep of the Quarter for HP Sales Direct team- Responsible for an individual quota of 2.1 Million- Accountable for driving account activity and developing usage demand- Fully-trained on HP Software Enterprise Infrastructure Management Solutions, including competitive knowledge and placement- Subject Matter Expert (SME) on HP OV Compliance solutions, Federal compliance… Show more HP Software Account Manager - Federal (DoD, System Integrator, Civilian) Awarded the Q3 2011 HP Rep of the Quarter for HP Sales Direct team- Responsible for an individual quota of 2.1 Million- Accountable for driving account activity and developing usage demand- Fully-trained on HP Software Enterprise Infrastructure Management Solutions, including competitive knowledge and placement- Subject Matter Expert (SME) on HP OV Compliance solutions, Federal compliance initiatives- Aggressively engaging 3rd party resellers to ensure value-add for extended sales cycles- Coordination of engineering talent, sales, services and intra-HP account management teams to ensure sales and customer success- Responsible for performance, reporting, forecasting and pipeline updates Show less

Pepperweed Consulting was the leader in Integration and Consulting Services of HP Software before being sold to Avnet Services. My role was to reawaken our presence in the Colorado/Arizona (Mountain West) territory. Eventually, I earned the opportunity to cover Northern California. Pepperweed Consulting specialized in Operations Software (Service Manager, Server Automation, Network Automation, CMDB)- I built a multi-million dollar sales pipeline in a territory that, prior to my hire… Show more Pepperweed Consulting was the leader in Integration and Consulting Services of HP Software before being sold to Avnet Services. My role was to reawaken our presence in the Colorado/Arizona (Mountain West) territory. Eventually, I earned the opportunity to cover Northern California. Pepperweed Consulting specialized in Operations Software (Service Manager, Server Automation, Network Automation, CMDB)- I built a multi-million dollar sales pipeline in a territory that, prior to my hire, had only generated less than 100k activity. - I owned every transaction from lead development, introduction to presentation, solution offering, demo and requirements to closure. I was the post-sales account manager to my opportunities as well.- Focused on consulting and services sales and our 3rd party HP Support offerings. - Managed software vendor license sales as well as our own proprietary IP products. - I surpassed my first year quota expectations and I was on-target to surpass my 2011 target as well. Show less

HP Software-as-a-Service Sales: I accepted the considerable promotion within HP to become the HP SaaS Sales Overlay for the entire Central US. We guided 'perpetual-license' sales teams to present and position the HP SaaS offerings for: Application Lifecycle Center (UFT/QTP/LoadRunner), Performance Center, Project and Portfolio Management, Business Availability Center, Application Security Center, Change and Configuration Management, Service Manager & uCMDB. Most business was within the ALM… Show more HP Software-as-a-Service Sales: I accepted the considerable promotion within HP to become the HP SaaS Sales Overlay for the entire Central US. We guided 'perpetual-license' sales teams to present and position the HP SaaS offerings for: Application Lifecycle Center (UFT/QTP/LoadRunner), Performance Center, Project and Portfolio Management, Business Availability Center, Application Security Center, Change and Configuration Management, Service Manager & uCMDB. Most business was within the ALM and Security suites.HP was a traditional perpetual license sales organization. As the SaaS product line grew, our customers needed subscription-model sales efforts, as well as product matter experts, to understand the technical requirements and how the solution would fit within their current IT. Then they needed support on how to present the business case internally. Our team scheduled the Technical Account Manager teams to work with our customer IT departments to manage connections and requirements during pre-sales, demo, proposal and setup phases of the sale.This position spring-boarded an entirely new sales and technological effort within HP. Market demand and HP Software-as-a-Service positioning are the reason why HP is still a leader in Enterprise Software. Show less

HP Software Sales for the entire BTO (Business Technology Optimization) suite as well as the Operations (NA & SA), IT Management, Project and Portfolio Management.- Dedicated Named Enterprise Sales Account Manager – Central US, Strategic teams- Responsible for an individual quota of 2.1 million (US)- Accountable for driving account activity from prospect, presentation, proposal, quoting, closing through sales order and delivery- Fully-trained on HP Software Enterprise… Show more HP Software Sales for the entire BTO (Business Technology Optimization) suite as well as the Operations (NA & SA), IT Management, Project and Portfolio Management.- Dedicated Named Enterprise Sales Account Manager – Central US, Strategic teams- Responsible for an individual quota of 2.1 million (US)- Accountable for driving account activity from prospect, presentation, proposal, quoting, closing through sales order and delivery- Fully-trained on HP Software Enterprise Infrastructure Management Solutions, including competitive knowledge and placement- Subject Matter Expert (SME) for US on HP Project and Portfolio Management tools- Aggressively engaging 3rd party resellers and partner to ensure value-add for extended sales cycles- Coordination of engineering talent, services and account management ensuring sales success- Responsible for performance, reporting, forecasting and pipeline updates- Earned top rating twice- Surpassed quote for each of my full year- Rep of the Quarter twice Show less

Senior Account Manager & Integration Manager:- Accountable for managing all direct inquires, product sales, client training, and trouble tickets- Diagnosing product issues, developing product upgrade strategies with engineering teams- Engineering the integration of our tool set with client database architecture and trouble-shooting- Training/On-Boarding new CSR’s and new clients on our internal tool set, developing training materials- Engineering / integrating / upgrading… Show more Senior Account Manager & Integration Manager:- Accountable for managing all direct inquires, product sales, client training, and trouble tickets- Diagnosing product issues, developing product upgrade strategies with engineering teams- Engineering the integration of our tool set with client database architecture and trouble-shooting- Training/On-Boarding new CSR’s and new clients on our internal tool set, developing training materials- Engineering / integrating / upgrading Campaign Manager Tool interface for internal / client use Show less

Account Manager & Integration Manager:- Accountable for managing all direct inquires, product sales, client training, and trouble tickets- Diagnosing product issues, developing product upgrade strategies with engineering teams

Lead Campaign Manager owned technical marketing campaigns from contract to completion & reporting- Coordinating engineers with projects, deadlines, product enhancement and functionality- Designing and Pushed Opt-in Email / Lead Generation Campaigns for Fortune 100 Industries- Managing engineering team cohesiveness / scheduling- Accountable to internal executive team, clients, and agencies- MatchLogic was closed by parent company for their own bankruptcy protection

Data Analyst - 911/Telecommunications for Clearinghouse accounts