Jackson Andrews Email & Phone Number

Driving onboarding to deliver value to new Tenna customers on the West Coast.

Collaborated cross-functionally to discover user problems, uncover bias, validate solutions, and translate complex requirements into actionable stories and acceptance criteria to deliver value. Identified user pains & business requirements.Crafted user stories; prepared PRDs; wrote acceptance criteria.Created & managed product roadmap.Paired with lead developer to design ERDs.Designed wireframes / comps / prototypes in Figma.Managed Jira backlog.Communicated updates and findings to stakeholder.

Supported product redesign and documentation.Analyzed legacy features, business requirements, and user feedback.

Engaged with users for troubleshooting and effective problem-solving.Delivered user feedback and documentation to Product & Dev.

San Diego, California

Empowered and trained employees to serve and connect and facilitated the creation of incredible customer experiences.Managed shifts, adjusted schedules, maintained product quality, gave people a good time.

San Diego County, Ca

Launched startup focused on bringing ADUs as residences to homeowners in San Diego county.Developed business plan and financials.Collaborated on prototype development.Liaised with local officials for public education and opportunity identification.

Edited and formatted graduate, post-graduate, and professional copy.

Spokane, Wa + San Diego, Ca

Executed effective plays by managing and directing shift teams to increase sales and efficiency.Served as the Verismo Sales Lead to lead our store to #1 in machine sales in area 124.

Spokane, Washington Area

Oversaw beta rollout of SaaS in the field with users and gathered feedback for continued development. Supported numerous departments and initiatives.Worked with executive leadership in clarifying organizational identity and maintaining organizational health.Organized and executed successful company volunteer events including a Habitat for Humanity team build.

Spokane, Washington Area

Nashville, Tn

Maintained music artists’ travel, interview, and recording schedules: booking travel; coordinating offers; organizing events; interfacing with media.Negotiated with vendors and promoters and performed relevant legal and accounting work: reviewed documents and contracts; collected payments.Created and distributed promotional materials.

Spokane, Washington

Supported construction company shop operations by fixing equipment, running errands, purchasing materials and supplies, etc.Industrial welding, cutting, painting, cleaning, pressure-washing, building, forklift operation.I learned how to work hard from the hardest workers I've ever known.

Bachelor'S Degree

Certified Product Manager, Product Management

Audio Engineering

Education record