Paul Jackson

Paul Jackson Email and Phone Number

Mobile Core Network Design and Planning Manager working towards Telefonica UK @ Connect44
lucerne, switzerland
Paul Jackson's Location
Greater Cheshire West and Chester Area, United Kingdom
About Paul Jackson

Proven ability to oversee as well as take the leading role in technical projects from concept to launch. Actively involved in directing and coaching multi country teams with a keen focus on quality and timely delivery.Leadership of subordinates and the ability to relate technically complicated instructions to people with varying experience levels. A hands on approach to work, with an interest to pick up new skills and knowledge. An adaptable, dependable, flexible, team player with excellent customer or vendor management skills.Experienced in:Mobile core network from concept, design, development, implementation, acceptance to operation and support. PRINCE2 certified.Proven multi vendor operational and support experience in a wide number of locations worldwide.Logical and analytical approach to technical problem solving.Advising and directing improvements to maintenance and support activities.Extensive operational experience, including managed services, undertaking the responsibility to provide swift solutions limiting service outages, whilst adhering to SLA’s and operational escalation procedures.Knowledge and operational experience in modern mobile network service implementation CS and PS Domains.Further AttributesHighly developed operational awareness and customer oriented focus. Highly motivated and flexible team player with ability to switch from pragmatic “get the job done” attitude - keeping within formal company procedures and at the same time aware of budgetary constraints. Proven ability to undertake responsibility and give guidance in disaster situations to director level and oversee remedial solutions. Able to structure supplier/customer interfaces to ensure efficient working.

Paul Jackson's Current Company Details
Connect44

Connect44

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Mobile Core Network Design and Planning Manager working towards Telefonica UK
lucerne, switzerland
Website:
connect44.com
Employees:
299
Paul Jackson Work Experience Details
  • Connect44
    Interconnect And Core Design And Planning Manager – Mobile Core
    Connect44 Oct 2017 - Present
    Chester, United Kingdom
    Managing Uk and Romanian teams providing Interconnect and Core LLD solutions towards Telefonica Uk (O2).
  • Huawei Technologies
    Mobile Core Network Design And Planning
    Huawei Technologies Feb 2014 - Oct 2017
    Manchester, United Kingdom
    Creating LLD's for Core Network signalling and services, primarily for Telefonica UK as part of MAYA Managed Services.Adhering to TUK change control processes and project planning.Controlled introduction and removal of Core Network Elements from a complex Mobile network architecture.Specific focus on maintaining a quality E2E customer experience during project lifeline.I was awarded “Huawei Future Star” two years running. This is awarded for high contributors, self-motivators and supporting of others.
  • Hi3G Access Ab
    Core Configuration Group
    Hi3G Access Ab Mar 2012 - May 2013
    Stockholm, Sweden
    Responsible for full project planning and execution of changes to Ericsson Core elements for Swedish and Danish 3G networks, facilitating the implementation of a full IP network including Ericsson Blade Cluster and LTE introduction with CS Fallback. Upgrading activities on MSC Server and M-MGW R6 undertaken as well as implementation of IuCSoIp and MSC in Pool with Ericsson and ZTE UTRAN. Operational support when requested by the customer. This was a hands-on and coordination role.
  • Etisalat Nigeria
    3G Program Manager
    Etisalat Nigeria Jan 2011 - Jun 2011
    Abuja, Nigeria
    Reporting to the PMO director for the implementation of 3G infrastructure and services.
  • Ericsson
    Back Office Team Leader Etr
    Ericsson Nov 2009 - Feb 2011
    Romainia
    Leadership of a number of technical teams involved with Service Delivery Transfer of existing managed services for a number of prominent Ericsson operators from Rijen NL to Bucharest, Romania. A key player between countries to drive competence transfer within tight deadlines. Organisation of milestone content and objective setting to test the teams for general, technical, ticket handling, callout, reporting, planned work, escalation and customer specific awareness duties. The eTOM model was used throughout SDT. Interface for all project work and SPOC for change management and management escalations. Leadership and a source of knowledge and experience were the major disciplines.
  • Ericsson Etb
    Core Network Technical Coordinator
    Ericsson Etb Mar 2008 - Nov 2009
    Sofia, Bulgaria
    Reporting to the KAM and project manager to deliver a Core swap from Siemens to Ericsson MSS R5 layered architecture (MSC Server R13.2, M-MGW R5.1). Positioned between the Solution Architects and implementation teams I was responsible for the delivery of an Ericsson layered architecture with the goal of retiring the current Siemens Core network for operator Mobiltel. The role encompassed implementing and integrating the latest Ericsson MSS R5 Nodes (MSC Server R13.2, M-MGw R5.1). Defining and obtaining customer requirements for configuration to obtain equivalent services progressed right through to on site implementation, configuration of all nodes and acceptance testing. I was a key player in the 2G/3G RAN migration and O&M assistance stages as well as finding technical solutions where needed. I took on the implementation lead as well as upgrade coordination with GSDC and the customer.As in my previous role at LMI, technical project management was the major discipline.
  • Ericsson Lmi/Bh
    Core Network Technical Coordinator
    Ericsson Lmi/Bh Nov 2006 - Mar 2008
    Dublin, Ireland
    Reporting to the senior project manager I directed a team to perform implementation, integration, configuration and trouble shooting for elements HLR R11, MSC Server R12.1, M-MGW R4.1,SGSN R7.A Technical Project Management role familiar with Ericsson layered architecture and integration of multi-vendor 2G and 3G Radio Access Nodes (RAN) for the O2 Ireland Nortel Network system swap out.A very customer facing role as well as being involved as an interface between solution architects, technical leads and other groups such as 3rd party platforms in the service layer and service enablers (RedKnee, Alcatel, Logica).Technical coordination of the core team responsible for the preparation and execution needed for RNC and BSC migrations. A key player in organising work groups from the customer and vendor to pass important integration milestones. Flexible to maintain hands on support if called upon.
  • Hi3G
    Core Network Configuration
    Hi3G Aug 2006 - Sep 2006
    Stockholm, Sweden
    Working in a team of two to successfully prepare and perform a number of RNC migrations betweenMGW’s. Predominantly hands on, adherence to customer change processes involved coordination.
  • Alcatel
    Technical Project Manager
    Alcatel May 2004 - Aug 2006
    Thailand, Brunei, Brazil
    Thailand, Brunei, BrazilTechnical Project Manager – Core Network GPRS (SGSN2A, R2.3, U3, iGGSN, GGSN Cisco).Reporting to the CTO I had the responsibility for all GPRS core network element implementation of infrastructure and services. This included new element delivery, including acceptance and integration.The introduction of Content Based Charging using iGGSN was a first off project requiring a greater involvement with R&D and other third parties as well as close customer attention.The position required involvement and escalation of all GPRS incidents where necessary. A strong interface with support was required for the swift resolution of such issues.From upgrading live network elements to timely integration and acceptance of new elements displays the variety of activities from such a position.
  • Alcatel
    Gprs Operational Support Specialist
    Alcatel Jul 2002 - Apr 2004
    Thailand, Brunei, Cambodia, Pakistan, India
    Thailand, Brunei, Cambodia, Pakistan, India,GPRS Operational support specialistOperational support towards customers for all GPRS Core Network elements (SGSN server, GGSN Cisco, iGGSN Watercove, DNS, DHCP, border gateway, Netscreen FW) and services which included GPRS roaming and Pre-paid using CAMEL phase 3, L2TP.My role was one of providing operational expertise and knowledge transfer to a group of locals in the areas of understanding, faulting and day-to-day maintenance of the Alcatel GPRS overall solution. With a hands on approach to upgrading and testing, I was involved on-site providing knowledge transfer as well as interfacing towards the customer for regular progress reports.This hands on role utilised Unix and datacoms skills as well as GPRS call flow and interface knowledge.Preparation and execution of validation tests for all interfaces and features of core GPRS elements. including traces using Ethereal and K1297 analysers.
  • Ericsson
    Gprs/Gsm Core Network Configuration
    Ericsson Oct 2001 - Dec 2001
    Mexico
    Preparation and implementation of GPRS/GSM Core Network configuration for NSS and GPRS networks.
  • Telfort Mobiel
    Team Leader Gprs Operations
    Telfort Mobiel Mar 2000 - Jul 2001
    Netherlands
    Recruitment and training of local staff.Vendor management.Hands on Core network configuration and operation.Detailed planning for the integration of GPRS for FOA service launch.Integration and upgrading of GPRS and GSM Core Elements.Friendly user trial organisation and execution.
  • Telfort Mobiel
    Back Office Technical Support Manager
    Telfort Mobiel Mar 1999 - Feb 2000
    Netherlands
    Create and maintain a local group of support staff on a 24 x 7 basis.Maintain high quality levels for network services.Prepare and manage upgrading of all GSM Network elements.Provide interface to vendors for all detailed activities.Write detailed acceptance procedures.Report writing and escalation duties.
  • Telfort Mobiel
    Network Switching System (Nss) O&M Specialist.
    Telfort Mobiel Feb 1998 - Mar 1999
    Netherlands
    Overseeing Ericsson installation techniques for new network start-up.Day to day Operations and Maintenance activities.Maintaining a trouble ticketing system for back office escalations.Hands on upgrading and configuration of NSS elements HLR, MSC.Knowledge transfer to local staff.
  • Ericsson
    Axe-10 Support Engineer
    Ericsson Nov 1997 - Feb 1998
    Milan Area, Italy
    Field support activities for Ericsson GSM network elements.Upgrading of NSS elements ACA/CNA etcFault investigation.
  • Ericsson
    Application Test And Verification Engineer
    Ericsson Oct 1997 - Nov 1997
    Paris Area, France
    Prepare test instructions for Ericsson MSC/VLR.Use test analysers to validate and test TI's
  • Ericsson
    Gsm O&M Support
    Ericsson Oct 1995 - Oct 1997
    Spain
    Provide O&M expertise to new operator Airtel.Knowledge transfer to local Spanish staff.Trouble ticket creation for MSC, HLR, BSC, DXXProvide Ericsson on site support for Comverse Voicemail and Siemens Transit layer integration.
  • Vodafone
    Mobile Telephone Exchange Engineer
    Vodafone Sep 1989 - Oct 1995
    Warrington, United Kingdom
    Involved with the acceptance and expansion of the Vodafone mobile TACS and later GSM Networks.Perform upgrades to Ericsson MSC, BSC elements.Voicemail, IVR, crossconnect configuration and maintenance.Creation of configuration data (DT) for site and element integration.Worked on a shift rota handling network management for the North of the UK.

Frequently Asked Questions about Paul Jackson

What company does Paul Jackson work for?

Paul Jackson works for Connect44

What is Paul Jackson's role at the current company?

Paul Jackson's current role is Mobile Core Network Design and Planning Manager working towards Telefonica UK.

Who are Paul Jackson's colleagues?

Paul Jackson's colleagues are Raluca T, Valentin Mandache, Alexandru Mihalcea, Hanu P., Álvaro Parra Saborido, Vasile Ion Marian, Monica Ionescu.

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