Jaclyn Pope Email & Phone Number

Accessibility Consulant with lived experienceImpeccable organizational skills combined with superior attention to detail while staying flexible and resourceful.Ability to carry out projects independently and collaboratively within a team and independently.Design, create and produce high quality presentations, documentation, and website content.Proficient with the following programs/applications:Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Jira, Confluence, Git, HTML, CSS, Java, Axe, Wave, PAC, HeadingsMap, InDesign, Adobe ProAble to manage and prioritize multiple projects simultaneously while maintaining composure and accuracy.Works extremely well in demanding, high volume, fast paced environments.Exercise discretion and maintain confidentiality on all personnel and client matters.Excellent interpersonal, communication (verbal and written) and leadership skills.Testing ProficienciesConducting manual accessibility testing across a variety of devices and software.Proficient in testing on Desktop/Laptop, Mobile Native (Android and iOS), Mobile Web (Android and iOS), Bluetooth keyboard, Touch keyboard, Tablet (Android and iOS), and Switch devicesSoftware ProficienciesSkilled in using accessibility software such as Jaws, NVDA, Fusion, and ZoomTextTesting and Quality Assurance Planning and executing testsAutomating test processesConducting scenario-based testing Reporting key metrics and benchmarksAccessibility Feature ProficienciesProficient in utilizing iOS and Android accessibility features including VoiceOver, VoiceControl, TalkBack, Zoom, Inverted colour, High Contrast, Greyscale, and various others features Additional skills:Human Resources and Relations Consulting on HR matters Analyzing HR data Managing employee and vendor relations Engaging and relating with stakeholdersKnowledge ManagementManaging and utilizing knowledge resourcesCreated and maintained knowledge databasesAdhering to design standards Problem Solving and Customer Service Applying analytical skills to solve problems Providing excellent customer serviceProject and Disability ManagementManaging infrastructure projectsOverseeing disability managementUser Experience and DesignConducting Ux ResearchPerforming usability testingCreating wireframesDesigning for mobile platforms