Jaclyn Schaefer Email & Phone Number

Erlanger, Kentucky, United States

-Exercise discretion and independent judgment by supporting the Talent Acquisition team with college recruitment, networking, processes, reporting-needs, and other related projects of significance for the team.-Partner with, and act as the point of contact for various colleges to assist with university recruitment-Partner with and act as the point of.

• Assists the HR team by performing a variety of secretarial duties to facilitate the efficient operation of the Human Resources Department.
• Responsible for hiring each new associate and ensure required documentation is complete in each new associate file.
• Support the Talent Acquisition Team with data entry of interview notes, complete new hire paperwork, schedule enrollment and orientation for new hires, and other projects assigned.
• Assist new associates with complete of paperwork. Make identification badges and ensure everything is compliant with requirements.
• Create orientation list and run new hire action reports.
• Input all license/certifications/registrations into people for all new associates for tracking purposes.

• Answer incoming telephone calls from individuals in the community and respond promptly to requests for behavioral health services.
• Work to link patients to the most appropriate service(s) within and outside St Elizabeth.
• Knowledgeable of community resources to inform and help guide patient to an agency that may fit their needs/wants, if our services are not what they are seeking.
• Complete initial screening referral questions and schedule individual with one of forty plus behavioral health providers. Schedule patients with appropriate provider based off service patient is seeking.
• Complete 50-100 outbound calls to patients that are referred by any St Elizabeth physician that places a referral to behavioral health services.
• Provide great positive customer service in high volume call center.

• Answer telephone calls from individuals in the community and respond promptly to requests for NorthKey services.
• Work to link applicants to the most appropriate service(s) within and outside the of Northkey.
• Completing initial screening referral questions and scheduling individual at one of the eight NorthKey locations.
• Providing great positive customer service in high volume call center.
• Provide crisis intervention services.
• Present inpatient referral information to a member of the Attending Staff and to the Coordinator of Social Services as needed for assistance and direction.