• Authored the '150 Best Fantasy Football Team Names for 2024' article, which became the most-viewed content on PrizePicks in its first month, attracting over 4,000 views• Wrote the '100 Best Fantasy Basketball Team Names for 2024' article, which quickly became the top-performing piece on PrizePicks, garnering over 3,200 views within the first two weeks.

• Manages 8 product operations associates as the first line of defense inspecting all incoming withdrawal requests for suspicious activity and fraud on client transaction history• Streamlined nearly 300,000 withdrawals acquating over ~$74 million processed within the first 5 months of joining management• Partnered with Fraud and Engineering teams to build system logic change to correct potential human error and reduce average fraud percentage by 50.4%• Regularly briefs executive leadership on money movement trends and fraud-based initiatives to reduce risk

• Oversaw as team subject matter expert identifying illegitimate requests and leading day-to-day operational functions• Led a team of associates while manually approving over 1.6 million withdrawals resulting in a 207% increase in total processed transactions for 2023• Developed the withdrawal playbook and standard operating procedure (SOP) documents ensuring understanding of fraud risk management requirements, policies, laws, and regulations standardizing training for the broader team• Assisted in recruiting, onboarding, and training efforts of 9 new operations associates

• Manually identified potential fraud on over 150,000 incoming withdrawals promptly delivering clients funds and maintaining 84% of withdrawal queue within 6 hours of origination• Set record for most processed withdrawals in an hour processing over 1,000+ while consistently exceeding 2-3 times the hourly associate goal, outperforming specialist expectations of 150 withdrawals/hr• Entrusted to manage the queue while communicating newly identified bad actor strategies and trends found in production, and developing new potential fraud codes

• Designed and managed website leading to more traffic while bringing more athletically pleasing visuals • Wrote and edited individually written articles improving SEO as well as designing preview pictures

• Designed and developed website and YouTube platform to create an all-inclusive fantasy football community• Personally handled and managed all content creation ranging from written articles, video media and marketing materials

• Worked as a video editor in a fast-paced video production business• Implemented high quality overlays, sound effects, music, green screen backgrounds, transitions, intros and outros when required• Edited raw footage to create VODs, clips and teasers while hitting every deadline given with ease• Proficient in Adobe Creative Cloud, specifically Premiere Pro, Photoshop and Media Encoder

• Strategically implemented behavioral tactics and methods to best cater to each individual student ensuring the highest performance results• Worked closely and collaboratively with teachers, leadership, and other specialists to increase the potential in performance and behavior of all students led• Individually worked to upgrade the working environment for both students and teachers

• Tasked to write a weekly article series called 2020 Rookie Risers and Fallers• Edited 50 videos to YouTube while adding intros, outros, background music and transitions to help videos flow smoothly• Wrote 126 articles in the span of 1 year• Had the second highest viewed article for over a year with over 14,000 views on the RotoHeat website

• Assisted mid-level and senior sales representatives in managing client accounts, generating leads, and maintainingclient relationships• Organized 30 face-to-face appointments daily to meet the potential clients needs of supplies and service• Led sales department in total sales while preparing quotations and contractual paperwork offering white-gloveservice to customers

• Provide industry leading customer service through face-to-face customer interaction• Follow quality standards and adhered to cash management, cash register, and customer service policies and procedures• Ability to quickly gain rapport with customers as well as resolve any complaints• Maintain kitchen and dining areas in an orderly and clean condition.• Monitor inventory levels and stock supplies such as food and utensils• Proven ability to work independently and collaboratively as a team

• Individualized therapy based on the principles of Applied Behavior Analysis• Promoted communication and functional living skills including toilet training, social skills, appropriate play skills and transitions to traditional learning environments• Implement respectful peer-to-peer and client-to-therapist relationship values while teaching prerequisite skills to aid a transition into a school setting

• Coordinated events to encourage team building• Prepared meals for students to ensure their nutritional needs were met• Worked with supervisor to obtain personal and team growth• Created a youth activity plan to develop and increase self-confidence, social skills, and coordination

• Utilized teamwork to establish an active communication progression while reinforcing positivity to teammates• Operated the team’s social media accounts to advertise the team’s games and other events measured by improved performance

• Lead event meetings to boost event productivity and determine activities• Actively participated in monthly meetings to propose new and innovative ideas

• Evolved persuasive communication skills through daily sales• Managed all retail duties, including cashier work, and restocking