Jacob Inman Email & Phone Number

Austin, Tx, Us

Austin, Tx

Bryan, Texas, United States

Tracks customer orders with global suppliers while negotiating favorable solutions with customers, resolving emerging damage, quality, and shipment issues, and designing ongoing improvements to capture time/cost savings.▪ Reduced Call Handling Times by 54.5%, from 1000+ seconds to 500 seconds while concurrently improving overall customer satisfaction scores by implementing the use of a spreadsheet to track personal daily metrics.▪ Recognized for Improving Customer Confidence and Loyalty with the Organization by resolving and managing conflict with diplomacy, tact, and timeliness.▪ Initiates and Strengthens Loyal Supplier/Vendor Partnerships throughout the logistics/order fulfillment lifecycle of each product, from customer order to final delivery/acceptance. Tracked order statuses/locations, gathered information on inventory levels and estimated delivery times, and served as the liaison between the vendor and the customer.▪ Processes Orders, Refunds, Customer Communication, and Returns in an electronic order keeping system while protecting confidential information and ensuring full accuracy/compliance with company standards and protocols.

Sourced, negotiated, and secured procurement/purchasing contracts with vetted healthcare organizations across a multi-state territory that covered the northwestern portion of the United States. " Negotiated Mutually Beneficial Procurement/Purchasing Contractual Terms/Conditions that secured professional partnerships and maximized financial probability/ROI while improving confidence with organizations in competitive industries. " Assisted in the Coordination of National Travel/Logistics/Supply Chain Activities to allocate and distribute resources (including equipment, housing, and services) while maximizing the use of time and resources. " Trusted to Maintain and Safeguard Confidential Company Intelligence, Procurement Contractual Agreement Terms, and Financial Information as a result of professional integrity and ethics. " Prepared Procurement/Purchasing Contracts in DocuSign in compliance to internal controls and industry regulations. " Utilized Active Listening Skills and Asked Open Ended Questions to identify the procurement/purchasing needs and pain points of internal/external clients and formulate strategic solutions using company/third-party services and products. " Disseminated Information to Authorized Stakeholders by analyzing raw data and preparing comprehensive reports. " Met Ambitious Deadlines in a Rapid-Paced and Evolving Environment by creating personalized workplans and remaining flexible to adjust to changing priorities. " Documented all Activities in a myriad of electronic software programs/databases, including MS Office and client relationships management systems/CRM (i.e. Bullhorn). " Conducted Cost Analysis and Remained Current on Industry Pricing Trends Throughout Multiple Markets Across the United States to successfully respond to requests for proposals/RFP and requests for quotations (RFQ).

Delivered instruction to 30+ students of varying learning styles, personalities, primary languages, and learning challenges (dyslexia, downs syndrome, ADHD, autism, and mood disorders) while adhering to the course curriculum and syllabi of the regular instructor. " Ensured Adequate Inventories of Supplies prior to beginning lessons to minimize risks of learning interruptions. " Served as a Positive Leader and Mentor to Each Student while leading classroom discussions, inspiring a love for learning, engaging students in critical thinking activities, and maintaining a productive and respectful classroom environment.

Completed contracts, answered questions regarding documents, conducted follow-up, formulated solutions to complex issues, and built relationships with students/families to secure new leases while providing ongoing support to 1600+ current residents. " Reviewed, Prioritized, and Allocated Incoming Work Orders to maintenance technicians while meeting client schedules. " Completed Contracts with accuracy and thoroughness in compliance with fair housing laws and internal regulations.

Bachelor Of Arts - Ba, History

Education record