Jacob Inman Email & Phone Number

Orange, Ca, Us

Irvine, California, United States

Bluon is the leading provider of AI and data solutions for the trades. It offers mobile and web applications adopted by half of all HVAC technicians and 1/3rd of distributors, as well as API and integration products to power B2B and B2C third-party software. - Successful launches of: Bluon for Business, Bluon Search, seat-based pricing model and Master Mechanic AI B2B SaaS products totaling $3M in ARR in first 9 months. - Co-managed 3 development teams totaling over 60 members across 3 countries and time zones. - Contributed to all releases in all of our products totaling over 40 app releases for iOS and android and dozens of web releases. - Developed and maintained 6+ prioritized Jira product backlogs, balancing short-term goals with long-term vision among all products. - Created hundreds of complete user stories and launched 10+ major releases, ensuring alignment with business goals and user needs. - Facilitated communication and collaboration among all contributors building trust and positive momentum. - Daily interactions between Engineering teams, designers and Director of Product to craft elegant technical solutions and project roadmaps within budget and timeline.

Irvine, California, United States

- Successfully designed and launched new VoIP mobile and web product from scratch for HVAC tech support, including flexible skill-based routing logic and secure API backend. Drastically cut software stack overhead and provided awesome UX. - Led a dedicated offshore team of 15+ developers, designers, and Business Analysts, managing the full project lifecycle while fostering a collaborative team culture and achieving frequent wins. - Designed and built from 0-to-1, working closely with stakeholders, business teams and SMEs to establish MVP product, release strategy and timeline. - Lead requirements and design for a MVP marketplace parts-buying web product with partner API integrations. - Mentored and coached product team members, fostering a culture of continuous learning and creativity within the team. - Championed Agile methodologies, best practices resulting in raised development standards, efficiency and team confidence and reduced rework.

United States

WurkNow has developed an ecosystem that helps employees and agencies collaboratively manage their experience from onboarding and placement to compliance and workforce management, all in one place.-Joined to lead the product development of a new marketplace mobile app for hourly talent engagement and sourcing.-Company decided to delay the marketplace product indefinitely and we parted ways amicably.

Orange County, California, United States

MarginPoint is a leading provider of mobile-enabled, collaborative inventory management and field service solutions for distributors, suppliers and their customers. More than 500 companies representing 300,000 users currently rely on MarginPoint solutions every day to manage their critical material, optimize business processes, and drive revenue. - Launched 5 major features/epics and 100+ user stories over 2 years opening new verticals and expanding product viability in a saturated market. - Built robust integrations with our inventory products and QuickBooks. - Managed product roadmap, backlog prioritization, product requirements, design, releases, and training for Field Service and Cloud Inventory Management products (2 web apps and 2 mobile apps). - Improved relationships and communication with CTO, VP of Professional Services, and support teams to enhance product requirements, assessing business value, ROI, and produced a transparent go-forward inventory product strategy. - Developed wireframes, mockups, object relationships, and workflow diagrams for all features. - Designed and led comprehensive UAT plans to gather user feedback and make necessary adjustments before each release resulting in efficient launches.

Orange County, California Area

- Researched and analyzed field service industry best practices and competitor features to produce MVP business requirements and go-to-market strategy. - Played a critical role in the early design and development of new field service management web and mobile products, working closely with 2 product managers and CTO. - Successfully launched SaaS Field Service Management web and mobile app products with early adopter program. - Advocated for and implemented Agile and Scrum best practices vastly improving team output and morale. - Built an organized MS Azure cross-project backlog structure and created hundreds of user stories. - Collaborated with UX designers, Product Managers, and developers to establish a dynamic product UX for web and mobile apps.

Orange County, California Area

Served as SCRUM Product Owner for proprietary case management software (legal services). Maintain comprehensive knowledge of Agile methodologies and tools to manage multiple development projects. Communicate with customers to capture, define, and document essential requirements and owned product requirements. Collaborate cross-functionally to obtain consensus, meet deliverables, determine cost effective solutions, and identify alternative solutions.- Product Owner for in-house case management system (Agile/SCRUM)- Analyzes business processes, functions, systems, efficiency and identify improvements- Manage Vendor, IT and technology solutions projects. Report to CTO and Execs.- Document Template Admin for multiple lines of business and 10+ states (Word, PDF, JavaScript).- Systems, Reporting and Bankruptcy SME- Systems and BK Trainer- Workflow designer and admin for multiple lines of business and 10+ states (Windows Workflow Foundation, Visual Studio Workflow Designer, .NET, Visio)- Reporting SME- Systems / Vendor Integrations admin (Accounting, Referral Automation, Title, Net Director, BKFS, Internal Systems)- Tech Support (triaging, troubleshooting and resolving support tickets)- Customer Service

Orange County, California Area

Managed a portfolio of 20+ clients. Provided comprehensive support for all client communications, billing, and correspondence. Drafted and prepared pleadings for filing and appearances to meet deadlines. Maintained comprehensive knowledge of Chapter 11 bankruptcy, contested matters, and stipulations for plan treatment. Served as Bankruptcy Product Owner for proprietary case management software.Trained and developed new hires to ensure policies and procedures were followed. Coordinated change management in response to government issued deadlines and client directives. Served as California Bankruptcy Document Template Administrator, Vendor Site Administrator, and Case Management System Administrator. Managed special projects and reporting. Prepared client audits and requests, auditing files, and manager requested reports.

Orange County, California Area

Managed a demanding calendar of hearings and attorney appointments. Drafted legal documents and pleadings. Managed file status and notes to ensure up-to-date information. Communicated with clients, answered inquiries, and resolved issues in a timely and professional manner.

Santa Ana, Ca