Jacob Hernandez Email & Phone Number

United States

• Monitored and analyzed security events using SIEM tools to identify potential threats, ensuring continuous incident response.• Investigated security incidents, prioritized based on severity and risk, and escalated high-priority incidents to senior analysts.• Documented security incidents and findings comprehensively, contributing to the development of vulnerability reports.• Assisted with threat intelligence gathering and enrichment, enhancing the organization's security posture.• Applied knowledge of various security tools and technologies, including firewalls, IDS/IPS, and EDR.• Supported security operations tasks such as log analysis, incident response, and vulnerability management.• Maintained a strong understanding of current security threats and vulnerabilities.• Communicated effectively with IT teams and stakeholders to ensure a coordinated security response.

United States

• Managed inbound inquiries related to products, promotions, and account inquiries, providing excellent customer service• Performed data entry and documentation tasks with a high degree of accuracy.

Salisbury, North Carolina, United States

• Maintained public safety by responding to emergencies, protecting personal and property, and fostering community relations.• Recorded and documented incidents, maintaining detailed daily logs of activities.• Investigated suspicious activities, safety hazards, and illegal activities.• Ensured facility security by screening visitors and maintaining order within the detention facility.• Recorded personal identification information and incidents, keeping detailed logs.

Charlotte, North Carolina, United States

• Assisted military-affiliated students in applying for and understanding their educational benefits.• Guided military-affiliated students through the enrollment process and campus orientation.• Logged communications and performed administrative tasks, including time entry functions.

North Carolina, United States

• Installed and troubleshooted tablet and computer equipment, ensuring operational functionality.• Conducted audits and inventory management of equipment, providing support for new application testing.

• Maintained detailed logs of activities, recording information such as personal identification and incidents of disturbance, ensuring precise and thorough documentation.• Provided public safety by maintaining order, responding to emergencies, protecting personnel and property, and fostering positive community relations.• Guarded facility entrances, screening visitors to ensure security and compliance.• Recorded facts to prepare documentation of incidents and activities, maintaining accurate and organized records.• Monitored, noted, reported, and investigated suspicious persons, situations, safety hazards, and unusual or illegal activities, applying strong analytical and investigative skills.• Rendered aid to accident victims and others requiring first aid, demonstrating quick and effective response capabilities.• Managed the use, recording, and disposal of hazardous materials, adhering to strict safety and compliance protocols.• Supervised inmate work details, providing leadership and ensuring tasks were completed efficiently and accurately.• Held a supervisory position over peers, demonstrating effective leadership and management skills.

Bachelor Of Technology - Btech, Cyber Security

Bachelor'S Degree, Business/Commerce, General

Activities and Societies: Theta delta ki

Associate'S Degree, General Studies

Activities and Societies: National Society of Leadership and Success(sigma alpha phi) Phi Theta Kappa(honors society) Tau Sigma(honors.