Jacob Thomas

Jacob Thomas Email and Phone Number

Commercial Strategy Lead - UAE @ Deliveroo
United Arab Emirates
Jacob Thomas's Location
United Arab Emirates, United Arab Emirates
Jacob Thomas's Contact Details

Jacob Thomas work email

Jacob Thomas personal email

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About Jacob Thomas

Results-driven commercial leader with 9+ years of experience in business growth, strategy execution, and market expansion across the UAE. As the Commercial Lead for Deliveroo Editions (Deliveroo’s cloud kitchen arm), I’m skilled at driving P&L improvements, managing partnerships, and leading teams to deliver exceptional results.I excel in corporate strategy and operational efficiency across dark kitchens and restaurant partnerships, with a focus on data-driven decisions and cross-functional collaboration. A sports enthusiast and consumer tech fan, I’m passionate about mentoring, connecting with people, and solving complex challenges to create lasting impact.

Jacob Thomas's Current Company Details
Deliveroo

Deliveroo

View
Commercial Strategy Lead - UAE
United Arab Emirates
Website:
deliveroo.co.uk
Employees:
10058
Jacob Thomas Work Experience Details
  • Deliveroo
    Commercial Strategy Lead - Uae
    Deliveroo
    United Arab Emirates
  • Deliveroo
    Commercial Lead
    Deliveroo Apr 2024 - Present
    United Arab Emirates
    • Ownership of Editions business in the UAE including strategy, growth & financial planning.• Signed up & launched key enterprise level partners to our kitchens that have grown to contribute over 24% of the business.• Improved the Editions P&L by 40% YoY through introducing non-commission sources of revenue like Ad space, license fees, and retail partnerships.• Successfully changed outlook for underperforming sites through good judgement and understanding of hyperlocal demographics and customer needs.• Achieved 90% retention of top partners (vs. target of 80%) YoY by maintaining strong relationships, anticipating challenges and addressing them early on.• Effective change management for the team during major overhaul of the Editions org globally while managing to maintain team motivation.
  • Deliveroo
    Senior Commercial Manager
    Deliveroo Apr 2022 - Mar 2024
    United Arab Emirates
    • Instigated kitchen occupancy rate from 65% to 85%, signed deals with 6 high-end restaurants, and negotiated 2 significant renewal contracts resulting in a solid portfolio of partners within kitchens that help improve the overall selection on the platform.• Supported launch of 2 new dark kitchen sites in expansion areas for the business and led the sales strategy & onboarding of partners for those sites which have a capacity of 10 kitchens each.• Establishing and maintaining relationships with current and prospective partners; assessing potential partnerships, increasing customer value by synergizing cross-functionally.
  • Deliveroo
    Zone Growth Manager - Dubai
    Deliveroo Sep 2021 - Mar 2022
    United Arab Emirates
  • Deliveroo
    Commercial Operations Lead - Uae
    Deliveroo Aug 2020 - Mar 2022
    United Arab Emirates
  • Deliveroo
    Account Manager & Abu Dhabi Growth Lead
    Deliveroo May 2019 - Jul 2020
    United Arab Emirates
    • Secured exclusivity for one of the top AUH brands and brought the concept to Dubai through dark kitchens, led them to become one of the top brands nationwide, and spurred overall growth in the city by 350% YoY.• Constructed the framework for new process implementation in Abu Dhabi and helped set OKRs for the team as well as readjust KPIs for projects created to improve selection & service in the city.• Drove marketing of the in-app pop-up tool for restaurant promotion within the company, resulting in £25k in revenue generation within 7 months.• Nurtured 500+ client accounts, collectively valued at £3M, handling their portfolio, brand image, customer experience, marketing, finance, and technical issues on the platform with over 80% growth in 2020.
  • Pandre Group Of Companies
    Integration Project Manager
    Pandre Group Of Companies May 2018 - Nov 2018
    Dubai, United Arab Emirates
    • Programmed the various automation devices using software such as Crestron and created graphical user interface (GUIs) according to the client’s needs. • Corresponded with the design team on daily issues, passed on the project variation and adhered to project quality assurance policy and construction, design & management (CDM) requirements. • Ensured proper installation of all devices and monitored the progress of different project sites. • Prepared calculations, schedules, drawings and other contract documents.
  • Xo Lights
    Account Manager
    Xo Lights Sep 2016 - Apr 2018
    Dubai, United Arab Emirates
    Key Achievements:• One of the leads for the company’s most successful project where a high level of client satisfaction was maintained throughout the process.• Achieved a 30% increase in profit margins for a deal through successful negotiation with the client on prices for lighting fixtures and services rendered. With the objective of cutting our costs further, streamlined the logistics of transportation to site through evaluation of the quickest and most economical delivery options.Other Responsibilities:• Led a team that submitted lighting proposal for a MERAAS Development which included creating visuals on Dialux Lighting software and making quotations for the lighting fixtures and control modules.• Worked on several high-end restaurants and offices, assisting the project manager with design and preparing quotations with the appropriate prices and margins depending on the client and level of project to maximize profit. • Executed installation of an entire lighting system; provided lighting design layouts according to the theme required, managed the work done by the MEP team onsite to ensure lights are installed according to plan and overlooked the programming to bridge the gap between software and lighting systems for smooth operation and control of lights through the lighting control panel.• Provided technical support to consultants, interior designers and contractors during project design.• Worked in close coordination with production departments all over Europe as well as the logistics team to ensure smooth completion and handing over of the project according to schedule. • Ensured & monitored compliance with the terms of contract, specifications and standards.
  • Jackstay Technical Services Llc
    Intern
    Jackstay Technical Services Llc May 2016 - Aug 2016
    • Worked as a site engineer supervising a team of technicians. • Monitored complete installation, testing and commissioning of electrical equipment such as control panels, heavy duty pumps, sensors and switchgears. • Dealt with clients to understand their requirements and negotiated payment terms.• Worked with water treatment companies to provide collaborative services.
  • Ted Jacob Engineering Group
    Graduate Electrical Engineer
    Ted Jacob Engineering Group Jul 2015 - Mar 2016
    United Arab Emirates
    Key Achievements:• One of the engineers working on a project for the biggest mall in the world.• Considering challenging time constraints for a project deadline, successfully adapted a traditional method of developing design calculations to a far easier algorithm thereby achieving the required results in about 1/4th of the time it would normally take. This greatly reduced workload and team was able to deliver ahead of time. Other Responsibilities:• Engineering Consulting focussed on Electrical design for components such as Lighting, Small Power, Containment, Lightning Protection and Emergency Lighting. • Calculating the Power for different areas in a project and working out the Schematics for Distribution.• Performing lux level calculations for rooms while adhering to CIBSE standards.• Circuiting the lights, power sockets and other equipment.• Adapted new approaches in developing design calculations using Excel spreadsheets.• Preparing DB Load Schedules in DEWA format.• Adept with AutoCAD as well as Dialux for Lighting Design.• Familiar with Amtech Electrical Design software.

Jacob Thomas Skills

Building Services Autocad Dialux Electrical Design Mep Microsoft Office Microsoft Excel Microsoft Word Teamwork Amtech C++ C Negotiation Management Client Relations Research Leadership Team Management Presentations Microsoft Powerpoint Data Analysis Strategic Planning Creative Problem Solving Automation Programming Project Management Public Speaking Customer Service Engineering

Jacob Thomas Education Details

Frequently Asked Questions about Jacob Thomas

What company does Jacob Thomas work for?

Jacob Thomas works for Deliveroo

What is Jacob Thomas's role at the current company?

Jacob Thomas's current role is Commercial Strategy Lead - UAE.

What is Jacob Thomas's email address?

Jacob Thomas's email address is jt****@****jeg.com

What schools did Jacob Thomas attend?

Jacob Thomas attended Vellore Institute Of Technology, Gems Education.

What skills is Jacob Thomas known for?

Jacob Thomas has skills like Building Services, Autocad, Dialux, Electrical Design, Mep, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Amtech, C++, C.

Who are Jacob Thomas's colleagues?

Jacob Thomas's colleagues are Katy Najipour, Aad C, Débora P. Menon, Chris O'donoghue, Mohammed Berahmoune, Daniel Jimenez Cifuentes, Luca Ruggeri.

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