Team Lead
CurrentManaged and monitored assignments and assigned tasks among a team of four to six analysts assigned to my project team.Guided project analysts and conducted comprehensive reviews of analysts’ work, while providing feedback in accordance with ITA guidelines. Provided leadership in facilitating timely quality products and reviewing all work to ensure compliance with quality control requirements.Presented cases at weekly analysis meetings between ITA and Ardent Eagle Solutions, while providing summary overviews of more complicated cases or those that required further policy guidance.Fielded questions and concerns from team analysts, provided guidance and troubleshooting, and escalated complicated concerns or issues as necessary to appropriate resources.