Jacob Ward Email & Phone Number

Green Bay, Wisconsin, United States

As the sole manager of Dorsch’s new rental company, I oversee daily operations, providing exceptional service to both dealership and public customers. I coordinate rental schedules and handle payments to ensure smooth and efficient rental process. Fleet availability is regularly maintained by collaborating with in-house maintenance and cleaning crews. I ensure any incidents are promptly reported to the correct department. I am also responsible for developing strategies to increase volume and revenue, requiring collaboration with the marketing team. My focus is on maintaining a professional, welcoming environment and continuously improving the customer experience.

United States

Maintained current freight scheduled across thousands of units, built and maintained relationships with railroad representatives from the US, Mexico, and Canada. Ensured paperwork accompanying freight complied with USDOT regulations, especially pertaining to hazardous material and international freight. Effectively answered freight-related questions from customers, railroads, and other Schneider employees. Maintained extensive knowledge of intermodal operations and how to resolve issues that occur.

United States

Recorded detailed paperwork concerning various custom orders as they progress. Assisted press operator with general upkeep of the machine, including solving problems as they arise.

United States

Processed customer orders and ensured timely completion. Communicated effectively and constantly with other team members while designating tasks in the workplace. Maintained thorough knowledge of the company’s and customer’s expectations.

United States

Provided excellent customer service and promoted quality meat and seafood while upholding Wisconsin food health and safety laws.

Bachelor'S Degree, Economics

Activities and Societies: UW-La Crosse Cheese Club, Intramural Volleyball, Intramural Soccer

Study Abroad, Economics

Activities and Societies: VOICE International Education Club

High School Diploma, General Studies

Activities and Societies: Class President, Varsity Football, Junior Varsity Basketball and Baseball, Future Business Leaders of America.