Jacob Morrow Email & Phone Number

Boone, Ia

My application development has been primarily supporting Retail Sales, Accounting, Human Resources, and Business Intelligence. I am a DB2 for i Database Engineer that supports our Web Development team. I am an IBM i developer supporting all aspects of a wholesale-to-retail grocery business, working towards automation and modernization.

Ankeny, Ia

Responsibilities: Development and maintenance of Service Programs, Modules, Procedures and RPG IV Free-Format Programs. Creation of new database files. Interactive programs using embedded SQL.Print programs with externally described files. Systems requirement gathering and documentation. 3rd party system integration using XML. Interactive RPG programs for RF units.Business Areas Supported: All areas of Perishable Food Distribution. Sales, Purchasing, Warehouse Operations, Shipping, Receiving, Dock Scheduling, Inventory movement and tracking, Employee Safety and Performance, Truck Routing and Tracking, Yard Management, Accounts Payable and Receivable, 24/7 Computer Operations.Implemented and supported several applications and tools enabling a small sales department very effectively support over 230 retail stores across eight Midwestern states.Implemented an Interactive Voice Response system for directing customer telephone call traffic, taking and placing orders using 3rd party APIs from iMessaging Systems, Inc.Designed and enhanced software supporting 24/7 warehouse operations including shipping, receiving, dock scheduling, inventory movement & tracking with handheld scanning devices, and employee safety & performance.Integrated and interfaced 3rd party transportation routing and tracking systems into existing in-house AS/400 legacy applications using XML and automated FTP. This involved user training and 24/7 support.Provided transportation drivers with detailed route scheduling information through automated emails, phone calls and text messages.Provided on-demand support for accounts payable and receivable departments with reporting, auditing tools, automated purchase order processing, and check printing.

Cedar Rapids, Iowa Area

Responsibilities: Development and maintenance of Service Programs, Modules, Procedures and RPG IV Free-Format Programs. Creation of new database files. Interactive programs using embedded SQL. Print programs with externally described files. Systems requirement gathering and documentation. Strict adherence to a detailed SDLC process.Business Areas Supported: Telephone Customer Treatment Steps, Billing, Billing Reminders, Service Interruption and Reinstatement, Account Charge-Offs, Residential and Business Credit Checking.Automated a credit department by interfacing business and residential customer credit checksthrough three different credit reporting agencies using XML and FTP.Worked in teams to automate customer migration from other Telecom CLECs.Assisted in Systems Analysis and Quality Assurance testing.

Mt. Pleasant, Ia

Responsibilities and Training: Rose to the rank of Specialist in a Team Leader position. Helped in conducting combat training for younger soldiers. Army Basic Training, Combat Engineer Advanced Individual Training, Flood Duty Deployment, 2 days a month and 2 weeks a year, 6 year enlistment with an Honorable Discharge.