Michelle Jacob Email & Phone Number

Virtually Anywhere

My sense of creativity and my enthusiasm allows me to bring a unique quality to the virtual assistant industry. In addition, my project management experience helps me stay extremely focused to provide my clients with a clear picture on where our project is going.I look forward to the opportunity to discuss how my services can get your business to where it needs to be and continue to grow. SERVICESProject ManagementManaging all the details of a project can be tough when you have to much on your plate. I can help you organize, manage all your projects and stay on top of tasks with implementing a system that works for you and your team.Social MediaI'm here to help you build your social media presence by creating and maintaining your Facebook ads, auto-scheduling your posts so we can create a stronger engagement with your customers.eCommerce SupportAre you struggling to stay on top of your eCommerce obligations? Need to manage your inventory levels? Add new products to your online store? Edit existing items that need fresher content? I can help you stay on top of this maintenance too! I'm experienced with the following platforms: Big Commerce, WordPress, Magento, Shopify and Woo Commerce.Email and Calendar ManagementI'll take the burden off your plate of scheduling multiple appointments thru email or website inquiries by managing your calendar, providing you a weekly recap of what is on the agenda and help you with streamlining your email responses to existing or potentially new clients so that you never miss a lead.

Mary’s Magical Unicorn 🦄

Www.Belleandjune.Com

Maintain inventory levels and product availability on website.

Virtual Assistant Extraordinaire

Build strong relationships by helping clients identify and implement strategic methods for improved time and project management while supporting social media and website needs.

Www.Tracycampoli.Com

Administrative Support for all Tracy Campoli needs :-)

Www.Ecoexpress.Com

Work closely with vendors to source unique products exclusively for EcoExpress.Manage Inventory with purchasing, cycle counts and website presence.Marketing support consists of creating newsletter content and specials, participating with social media updates and other marketing research material.

Responsible for everyday operations of online sales, marketing, inventory management, accounts receivables, social media and executive support.

Corte Madera, California

Work closely with Merchandising and Planning Partners to reserve furniture inventory needs for new store launches and refreshes while developing strategies to ensure timely delivery and reduce costs associated with logistics for 60+ retail stores.

Www.Blogtalkradio.Com/Sheddingthebitchradio

Research and Schedule Guests for Radio ShowRadio Show Social Media SupportShed The Bitch Community Social Media SupportAdministrative Support

San Bruno, Ca

Propose and implement best practices in areas of customer support, inventory management, logistics and dealer policies while ensuring projects are managed and coordinated effectively by communicating progress status with team members.Responsibilities:•Coordinate and Manage project timelines, assign tasks and overall team communication with resources provided•Construct and implement various procedures to support all functions of operations managements (returns, exchanges, backorders, combined purchasing, shipping, receiving, inventory cycle counts, quality assurance, etc)•Event Planning and logistics for Trade Shows•Assist with launching various projects and scheduling deadlines.•Social Media (Facebook and Twitter updates)•Proof marketing material and product manuals for accuracy prior to publication•Customer Support and Order EntryAchievements:•Produced a product requirement document and process•Produced a product evaluation and introduction process•Support Implementation of the product matrix compilation spreadsheet and criteria •Provided support for e-commerce database creation and testing•Completed Excel 2007 Beyond the Basics training•Reduced company shipping costs by 21%

Pacifica, Ca

Successfully created and implemented a marketing plan to promote services offered for hearing impaired students at a college level. Responsibilities:•Social Media – Facebook and Twitter•Internet and Print Advertisement•Marketing Internet Research•Scheduling for remote CART ProvidersAchievements:•Professional and trusting relationship as Marketing Coordinator and Assistant•Extensive research for colleges and contact info for universities across the US•Built new client relationships with additional universities•Expanded services to offer transcribing work and on site CART captioning.

Successfully managed the distribution of gardening and live goods for 52 retail stores by effectively communicating with Sales and Merchandising teams on forecasting and holiday trends.Responsibilities:•Distribute and manage Inventory of supplies for 52+ retail locations including e-commerce•Maintain drop ship orders with various vendors for e-commerce•Work directly with Merchandising Team on product quality and presentation with packaging supplies to consumer•Support A/P with vendor invoicing against Closed Purchase Orders•Manage and maintain weekly live goods ordering with vendors for all retail stores (track shipping, etc)Achievements:•Establish vendor relationships•Constructed and implemented various procedures to support all functions of operations managements (returns, exchanges, backorders, combined purchasing, shipping, receiving, inventory cycle counts, quality assurance, etc)•Work with offsite customer service team to support web orders•Weekly quality control feedback from all retail stores on live goods orders/deliveries•Reduce shipping costs on live goods company wide•Built a strong team moral within such a large corporation.

Effectively supported the executive team by managing setup and relocation of new warehouse and continuing to lead the process of purchasing, logistics, scheduling of product launches and inventory report generation.Responsibilities•Manage Inventory for 3 distribution centers and 12 drop ship warehouses•Maintain daily operations of warehouse inventory levels•Responsible for managing day-to-day warehouse and inventory operations •Responsible for supervising various projects and deadlines•Work directly with Merchandising team on product quality inbound and outbound•Manage Inventory Cycle Counts & merchandise inventory cost reports •Proofing marketing material and product manuals for accuracy prior to publicationAchievements:•Built and maintained vendor relationships while consistently negotiating discounts resulting in company monies saved.•Coordinated and executed the operations of a new fulfillment center (call center and warehouse)•Coordinated logistics and relocation of sister company that was purchased•Quality Control of product shipped directly from India•Quality Control of product for direct ship to consumer•Research and source eco-friendly packaging •Support A/P with vendor invoicing against Purchase Orders•Daily review of product availability on website and user interface•Provide Merchant Team with inventory and cost reports of merchandise•Constructed and implemented various procedures to support all functions of operations managements (returns, exchanges, back-orders, combined purchasing, shipping, receiving, inventory cycle counts, quality assurance, etc)________________________________________

As customer service representative, I was responsible for helping customers place orders via the web as well as track orders thru Fed Ex and DHL.I would process claims daily as needed, as well as issue refunds to customers.

As an assistant project manager, I was responsible for managing meeting minutes, preparing required documentation for all project managers as well as maintain logs of permits, plans and manuals for equipment.I worked closely with a team of engineers to design the electrical layout for lighting, power, audio / video and security systems for large scaled projects, such as museums, houses, retail establishments and restaurants.I maintained all red-lined drawings for the company and compelted revisions as needed.

As Junior Designer / Electrical Engineer, I would work closely with the design team for electrical layout of plans as well as compose schematic wiring diagrams.Various site visits were required to prepare cut sheets of control panel layouts for schools, libraries and grocery store chains.

Certificate, Culinary - Baking And Pastry

Culinary - Baking and Pastry

As Degree, Computer Aided Drafting And Design

Computer Aided Drafting and Design