Jake Phillips Email and Phone Number
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Jake Phillips is a Director, Reality Labs Accessories at Meta. He possess expertise in mobile devices, telecommunications, product management, cross functional team leadership, integration and 20 more skills. Colleagues describe him as "I had the privilege of working alongside Jake at Motorola's eCommerce and Motomaker team. Jake played a key role in managing the complex business operations for Motorola's cell phone distribution across international markets. His in-depth understanding of global eCommerce dynamics and his ability to navigate international commerce regulations were invaluable to our team's success. Under Jake's leadership, our team consistently met and exceeded delivery targets. He expertly managed timelines and resources, anticipating and resolving potential issues with great efficiency. Jake's ability to collaborate with cross-functional teams and build strong relationships with external partners was a key factor in our smooth operations. Not only is Jake a skilled operations professional, but he is also a fantastic team player and a pleasure to work with. His positive energy and willingness to support others created a highly productive work environment. I give Jake my highest recommendation for any role that demands excellence in business strategy & operations, particularly in a global business setting. I would be thrilled to have the opportunity to work with him again."
Meta
View- Website:
- metadownhole.com
- Employees:
- 5
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Director, Reality Labs AccessoriesMeta Jan 2023 - PresentSan Francisco Bay AreaLeading engineering, operations, and TPM for development and manufacturing of the Meta Reality Labs accessories portfolio as well as the Made for Meta third party product authorization program. -
Director, Global Sales Channel Services, Reality LabsMeta Mar 2020 - Jan 2023San Francisco Bay Area- Led and grew a highly cross functional organization that designs, builds, and manages experiential merchandising, demonstration, and field sales programs that engage shoppers to drive awareness, trial, and conversion- Scope was inclusive of digital and physical surfaces, owned and third party channels, all Reality Labs product categories, globally in 23 countries -
Head Of Ecommerce Product Management @ Ar/Vr (Portal & Oculus)Meta Mar 2017 - Mar 2020Menlo Park, California- Joined Facebook's Building 8 team to define the strategy and lead the execution of our first party ecommerce experiences for Facebook branded hardware products- Launched the Portal from Facebook direct-to-consumer sales and marketing experience at portal.facebook.com in October 2018- Through the formation of a consolidated AR/VR org (now Reality Labs) began overseeing ecommerce experiences on Oculus.com including the launches of Oculus Go, Oculus Rift S, and Oculus Quest- Formed a small team of product managers launching new web products and experiences that drive sales through our ecommerce channels while also providing customer insights back to our other sales channel -
Head Of North America EcommerceMotorola Oct 2016 - Mar 2017Greater Chicago Area• Managed a cross functional organization that is accountable for strategy and execution of activities supporting Motorola.com from demand generation through order delivery -
Head Of Global Ecommerce Business OperationsMotorola Oct 2015 - Mar 2017Greater Chicago Area• Leading a cross functional team that manages the daily operations of Motorola’s ecommerce websites including product setups, order and inventory management, and fraud operations• Daily collaboration with ecommerce product managers, developers, IT operations, supply chain, publishing, and customer support teams on resolving production issues, defining and improving consumer experiences, and overall continuous improvement -
Sr. Product Manager, EcommerceMotorola Oct 2013 - Sep 2015After completing the initial Moto Maker launch, focus shifted to new US partner on boarding to expand sales of Moto Maker devices to their channels• Key benefits and high level solution sell-in to project stakeholders at US carriers and retailers• Technical integration meetings with key work partners• Led integration of Moto Maker with Verizon Wireless business and IT teams• Supported Moto Maker integration with Best Buy and SprintCompleted 8 month expatriate assignment (Mar-Oct 2014) in the United Kingdom:• Launched Motorola Ecommerce sites in the UK, Germany, and France• Collaborated with IT and business teams to define a new lightweight integration model for scalable Moto Maker partner expansion• Led sell-in and technical meetings for Moto Maker integration with key European partners• Defined Ecommerce and Moto Maker end-to-end experience for European consumers• Launched Moto Maker in Germany with Phone House – Motorola’s first international partner – and in France with OrangeProduct manager on Agile Scrum team (Nov 2014 - Sept 2015)• Ownership of global Ecommerce shopping cart experience and checkout services including road map and prioritization of product backlog -
Sr. Program Manager, Moto MakerMotorola Feb 2013 - Sep 2013Key responsibility was to drive a cross-functional, integrated schedule (impacting nearly every business unit within Motorola) from a co-located “war room” for the launch of Moto Maker – Motorola’s online design studio where consumers can personalize their Moto X • Defined internal “dogfooding” requirements and schedules for website and end-to-end user experience testing. Drove readiness for test activities, coordinated test execution, managed and tracked device and site usability issues to closure.• Managed Moto Maker prototype allocation requests, build priorities, distribution, and tracking of prototypes• Coordinated user acceptance testing of the Moto Maker IT solution between Motorola business users, Motorola IT, Flextronics business users, and Flextronics IT. Responsible as one of the primary business users for testing and signoff. • On-site pre and post- launch support at the Flextronics facility in Fort Worth, Texas including coordination of final pilot builds, closing out process gaps and issues, signoff of the build solution, and initial production builds with Motorola and Flextronics teamsAwards• Motorola BRAVO for successful launch of Moto Maker -
Regional Launch Program Manager, North America Go-To-MarketMotorola Aug 2011 - Jan 2013Libertyville, Il• Key responsibilities were to plan, manage, and execute carrier product launches from conception to post-launch • Cross functional work with several teams including product development, supply chain, software integration, marketing, packaging, and carrier account teams• Weekly reporting and presentation of product status to senior management• Managed 20+ launches (product NPI’s, software maintenance releases, and OS upgrades) across the AT&T, Verizon, US regional, and retail/ecommerce accounts• Co-developer of Motorola Go-to-Market’s Flawless Launch process to ensure the successful market launch of Motorola products. The new process established schedules of all key GTM deliverables (internal and external) for carrier approval and in-market launch as well as their cross-functional dependencies and ownership. Established formal checkpoint cadence throughout the product realization process to review status and pro-actively highlight risk areas and downstream mitigation opportunities. -
Engineer, Field Interoperability TestMotorola Jun 2006 - Jul 2011Libertyville, Il• Managed the execution of field and interoperability test activities and deliverables for Motorola mobile devices• Ownership of test process development, documentation, training, and technical support for major new software features on Motorola Android, P2K, and Linux/Java software platforms• Defined processes and test procedures to combine audio quality and call performance testing• Designed and developed tools for reporting and analyzing mobile call and throughput performanceAwards• Motorola BRAVO for test management and support of Motorola Flipout • Motorola BRAVO for test management and support of Motorola Z6w• Motorola BRAVO for tool and process improvements in analyzing large data sets for the America's strategy team -
Web ManagerNorth-American Interfraternity Conference Aug 2004 - May 2010United States• Website redesign, content management, and technical support -
Business Development InternRose-Hulman Ventures Mar 2006 - May 2006Terre Haute, Indiana• Business plans for student designed engineering projects including competitive analysis, financial models, and go to market plans• Presentation of final recommendations to project owners and managers -
Intern, Early Stage Accelerator (Esa)Motorola Jun 2005 - Aug 2005Schaumburg, Illinois• Touchscreen user interface design for demo of MotoDrive project to financial stateholders• Managed ESA internal website launch including site design, content organization, and technical/non-technical content management• Bench marked best in class innovative and incubator websites to create a proposal for ESA external website -
Quality Assurance Intern, Hydraulic Valve DivisionParker Hannifin Jun 2003 - Aug 2003• Design of Virtual DMIS programs on Coordinate Measuring Machines for automated quality inspection of machined hydraulic valves• Created work instructions and controlled documents for processes and procedures to support site ISO 9000 certification
Jake Phillips Skills
Jake Phillips Education Details
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Computer Engineering
Frequently Asked Questions about Jake Phillips
What company does Jake Phillips work for?
Jake Phillips works for Meta
What is Jake Phillips's role at the current company?
Jake Phillips's current role is Director, Reality Labs Accessories.
What is Jake Phillips's email address?
Jake Phillips's email address is ja****@****ail.com
What is Jake Phillips's direct phone number?
Jake Phillips's direct phone number is +184736*****
What schools did Jake Phillips attend?
Jake Phillips attended Rose-Hulman Institute Of Technology.
What are some of Jake Phillips's interests?
Jake Phillips has interest in Animal Welfare, Science And Technology, Health.
What skills is Jake Phillips known for?
Jake Phillips has skills like Mobile Devices, Telecommunications, Product Management, Cross Functional Team Leadership, Integration, Program Management, Wireless, Software Development, Agile Methodologies, Process Improvement, Product Development, Business Process Improvement.
Who are Jake Phillips's colleagues?
Jake Phillips's colleagues are Kate Andre, Mohamed Mansour, Selena Smith, Amy Slay, محمد الجعفري, Maleec Bhutto, Jonah L..
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Jake Phillips
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