Jamie Jacobs Email & Phone Number

United States

In my role as Executive Assistant to the CEO at William Ryan Homes, I am responsible for scheduling meetings, answering emails, participating in recruiting/interviewing for the executive team, coordinating travel, and arranging corporate events. Additionally, I act as the chief of staff, overseeing project management and administrative tasks to support the CEO's initiatives and ensure operational efficiency.

Dallas-Fort Worth Metroplex

As the Division Office Manager at William Ryan Homes in the Dallas-Fort Worth Metroplex, I played a pivotal role in overseeing various aspects of the company's operations. From facilitating weekly status meetings to managing construction start dates and production milestones, I ensured smooth operations and efficient processes for the new Division start-up.• Direct Report & Assistant to Division President• Analyze, develop and implement process improvement to increase quality, productivity, and efficiency for new company start-up • Facilitate and Lead weekly status meetings• Brix and Buildpro Systems Admin • Set construction start dates, review production milestones • Maintain Jobs Database, HOA Approvals Requests/Files• Lot Takedown processing• Sales Reporting• Credit Card Reconciliation• Delivery Date Management• Maintain buyer home/warranty portal• Gather Data for new community startup (fees, HOA requirements, utility requirements)• Create and Oversee Sales Documents and Contract Process from Sale to Close• Remedy homebuyer concerns/questions • HR Liaison- Responsible for recruiting and onboarding/offboarding, salary changes, commissions, terminations, HR Document Management/Reporting• Implement and Manage Warranty Policies and Procedures, Manage Warranty Requests• Review contracts, documents and operations for new community start-up • Starts coordination for new home starts, permitting and municipality compliance • Work with HOA Management and Declarants for compliance and architectural approvals• Create and manage documents and record retention • Assist Construction Managers and Sales Manager and Sales Team with day-to-day operations • Company Event Planning• Point of contact for IT issues, Community IT needs• Facilities Management

Dallas-Fort Worth Metroplex

In my role as Office Operations Manager at Stonefield Homes in the Dallas-Fort Worth Metroplex, I directed process improvements to boost quality and productivity for a new company start-up. I facilitated weekly status meetings, managed sales documents, and oversaw website development and promotional materials.• Direct Report to Company Founders and Partner • Analyze, develop and implement process improvement to increase quality, productivity, and efficiency for new company start-up• Facilitate and Lead weekly status meetings• Brix and Buildpro Systems Admin • Create and Oversee Sales Documents and Contract Process to Close• Set construction start dates, review production milestones • Remedy homebuyer concerns/questions • Responsible for recruiting and onboarding/offboarding, salary changes, commissions, terminations, HR Document Management/Reporting• Implement and Manage Warranty Policies and Procedures, Manage Warranty Requests• Mange Website Development and Listings and Create and Maintain /Promotional/Community• Marketing Materials • Review contracts, documents and operations for new community start-up • Starts coordination for new home starts, permitting and compliance • Work with HOA Management and Declarants for compliance and architecturalapprovals• Create and manage documents and record retention • Record and publish home pricing and MLS listings • Assist Construction Managers and Sales team with day-to-day operations • Company Event Planning• Point of contact for IT issues, community IT needs• Facilities Management

Dallas-Fort Worth Metroplex

Experienced in office management and executive assistance. Exceled in providing comprehensive support to C-suite executives while ensuring the smooth operation of the office environment. My multifaceted role encompassed managing daily operations, optimizing administrative processes, and facilitating key company acquisitions.• Executive Assistant to Division President & Direct Assistant to VP of Construction• Point of Contact for all HR related issues/ Time Off Reconciliation/Onboarding • Maintain Employee Records, issue and record access cards, parking passes • Point of Contact for IT setup and issues • Supervise office operations and office staff • Train field and office staff • Support Project Managers during the build process • Maintain New Community files, work with developers/HOA during new community start up • Participation in Plan Review Committee and monitor plan changes/revisions • Starts processing, including ordering engineering plans, plot plans, energy reports, permits • Set construction start dates, review production milestones • Manage warranty requests, create work orders, track progress & assist in resolving open cases • Prepare bank information for lot takedowns and associated wire transfers/closings • Attend closings with buyers • Resolve internal and external customer issues/complaints • Run weekly reports for the Division President