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@five9.com
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1 phone found area 925
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LinkedIn matched
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Rich Jacobs is listed as Strategy, Operations & Organizational Leader | 20+ Years of Providing Organizational & Operational Leadership at Five9, a with 1256 employees, based in Fort Myers, Florida, United States. AeroLeads shows a work email signal at five9.com, phone signal with area code 925, and a matched LinkedIn profile for Rich Jacobs.
Rich Jacobs previously worked as Director, Professional Services at Five9 and Managing Director, Global Operations at Verizon Enterprise Solutions. Rich Jacobs studied at University Of Virginia.
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AeroLeads found 3 current-domain work email signals for Rich Jacobs. Compare company email patterns before reaching out.
STRATEGY, OPERATIONS & ORGANIZATIONAL LEADERI am a Strategy, Operations, and Organizational Leader with more than 20 years of streamlining operations, capturing savings, and guiding organizations to efficiently and effectively pursue strategic business goals.My background includes a series of progressive leadership roles during more than 20 years with MCI and following the 2006 acquisition, Verizon.I am particularly strong in structuring operations to attain optimal productivity and maximize utilization of all available resources. I also have experience directing high-priority initiatives from planning through execution - balancing need, scope, risk, and cost to deliver results that advance an organization’s key priorities.For example, as Managing Director, I captured multimillion-dollar savings, improved the efficiency of several business processes, grew sales leads and revenue, and elevated customer satisfaction for services generating $2B+ in revenue.Additionally, I leveraged a collaborative approach to motivate, inspire, and direct a 100+ member multi-national and cross-functional team. MY EXPERTISE INCLUDES:* Organizational Management * Operations * Business Development * Strategic Planning * Growth Strategy * Organizational Development * Organizational Restructuring * Strategic Partnerships * Program/Project Management * Process Improvement * Change Management * Quality Assurance/Quality Control * Budget Management * Resource Planning * Staff Training & Development * Cross-Functional Team Leadership
Listed skills include Professional Services, Ip, Managed Services, Enterprise Software, and 46 others.
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A career timeline built from the work history available for this profile.
Fort Myers, Florida, United States
Five9 is a worldwide provider of cloud software for the enterprise contact center market. Five9 is headquartered in San Ramon, California. My team's responsibilities include Enterprise Program Management and Delivery Services.
Glen Allen, Va
Directed a 100+ member international organization in the delivery of world-class service and support to 13,000+ enterprise customers generating $2B+ in annual revenue. Drove initiatives to maximize efficiency and quality across the organization. Established strategic priorities and execution plans, developed training and development plans, and created an operating framework that promoted exemplary customer service while maintaining budget discipline and internal productivity.
Glen Allen Va
Led the efficient delivery and execution of high-level design support for enterprise business customers. Defined and implemented best-practice policies and procedures to reduce costs, support revenue growth, and better serve major customers. Managed 42-member team and strengthened communication and collaboration among sales, account management, and hands-on technical staff.- Completed Lean Six Sigma Green Belt Certification and drove a high-visibility project to improve a critical customer-facing business process, saving $1.2M annually.- Played lead role in developing Verizon’s new unified system for customer quoting, implementation, and billing, driving the introduction of a new tool to grow both internal efficiency and customer service quality.- Implemented a custom training and development plan for the organization, including classroom training as well as web-based distance learning.
Other employees you can reach at five9.com. View company contacts for 1256 employees →
Kevin Rod Varona
Colleague at Five9Mandaluyong, National Capital Region, Philippines
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Chriselle Jin
Colleague at Five9United States
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Kyle Shandera
Colleague at Five9San Ramon, California, United States
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David Marcil
Colleague at Five9London, Ontario, Canada
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Austin Keller
Colleague at Five9San Francisco Bay Area, United States
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Ginatória Chambe
Colleague at Five9Porto, Portugal
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Yuri Kretov
Colleague at Five9San Francisco, California, United States
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Dheznee Severo
Colleague at Five9Greater Melbourne Area, Australia
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Danka Chappell-Franicevic
Colleague at Five9Pleasanton, California, United States
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João Cabo
Colleague at Five9Braga, Portugal
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Quick answers generated from the profile data available on this page.
Rich Jacobs works for Five9.
Rich Jacobs is listed as Strategy, Operations & Organizational Leader | 20+ Years of Providing Organizational & Operational Leadership at Five9.
AeroLeads has found 3 work email signals at @five9.com for Rich Jacobs at Five9.
AeroLeads has found 1 phone signal(s) with area code 925 for Rich Jacobs at Five9.
Rich Jacobs is based in Fort Myers, Florida, United States while working with Five9.
Rich Jacobs has worked for Five9, Verizon Enterprise Solutions, and Verizon Business.
Rich Jacobs's colleagues at Five9 include Kevin Rod Varona, Chriselle Jin, Kyle Shandera, David Marcil, and Austin Keller.
You can use AeroLeads to view verified contact signals for Rich Jacobs at Five9, including work email, phone, and LinkedIn data when available.
Rich Jacobs studied at University Of Virginia.
Rich Jacobs is listed with skills including Professional Services, Ip, Managed Services, Enterprise Software, Wan, Voip, Solution Selling, and Telecommunications.
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