Jacob T.

Jacob T. Email and Phone Number

Solution Architect @ northteq
Lakeville, MN, US
Jacob T.'s Location
Lakeville, Minnesota, United States, United States
About Jacob T.

As a seasoned Senior Solution Architect at Northteq, I bring over a decade of experience in Information Technology, coupled with five years dedicated to Project Management and Solution Architecture. Specializing in seamlessly bridging the gap between business processes and software solutions, I excel in translating complex business requirements into precise technical specifications, driving efficiency and innovation while avoiding over-customization pitfalls.My journey has been marked by notable accomplishments, including spearheading transformative projects with Northteq's Aurora LOS in the Equipment Finance sector. By streamlining application and approval processes, customers have significantly slashed processing times from hours or days to mere minutes, saving hundreds of person-hours per year and empowering our clients to scale their operations effortlessly.I am a Salesforce Certified Administrator, proficient in Salesforce administration encompassing fields, objects, Flows, and low-code automation, Moreover, my familiarity with deployment tools like Copado and Gearset streamlines the transition from development to production environments, enhancing overall project efficiency.With a relentless commitment to driving business success through technology, I am poised to leverage my extensive experience and skill set to deliver strategic solutions that propel organizations toward their goals.

Jacob T.'s Current Company Details
northteq

Northteq

View
Solution Architect
Lakeville, MN, US
Website:
northteq.com
Employees:
31
Jacob T. Work Experience Details
  • Northteq
    Solution Architect
    Northteq
    Lakeville, Mn, Us
  • Northteq
    Senior Solution Architect
    Northteq Sep 2020 - Present
    Minneapolis, Minnesota, United States
  • Best Buy
    Deployment Project Coordinator
    Best Buy Mar 2020 - Jun 2020
    Greater Minneapolis-St. Paul Area
     Engaged as a Consultant to lead the vendor coordination and management of retail handheld scanner upgrade across all locations, replacing end-of-life devices Managed hardware shipments and deliveries to ensure timely delivery of scanners for nearly 1,000 locationsResponsible for asset tracking and reporting for new and legacy hardwareManaged project timelines and schedulesMonitored and responded to project-related incidents and change requests in ServiceNowMonitored and reported on managed devices in SOTI MobiControl MDM Generated daily summaries and weekly status reports
  • Comprehensive Pharmacy Services
    Information Systems Specialist, Senior
    Comprehensive Pharmacy Services Feb 2017 - Mar 2020
    Brooklyn Park, Minnesota
    Managed projects related to the implementation of:- Mobile Device Management policies- New ITSM solution- Corporate office phone and internet service upgrade- New software/patch deployment tool, and moreLed team of 3 in meetings, new process implementations, and policy decisionsAssisted in company-wide migration to O365 – SharePoint, email, OneDriveSupported the full datacenter migration from on-premises systems to AzureActive role in maintaining and reviewing support metrics with IT executive leadershipStandardized and documented processes and standard operating procedures for support staffAutomated repetitive processes using self-developed PowerShell scriptsLogged, triaged, responded to, and resolved incidents/service requests for a user base of 2,400Asset tracking and management of hardware and software lifecyclesOrdered, set up, imaged, and deployed various categories of hardware
  • Jostens
    Sharepoint Analyst
    Jostens Jul 2016 - Dec 2016
    Greater Minneapolis-St. Paul Area
    Developed solutions to automate business processes and create efficient procedures.Involved in security audits relating to proprietary credit card standards (PCI DSS).In-depth business experience working with teams wishing to optimize SharePoint sites with large lists and legacy sites.
  • Jostens
    Helpdesk Analyst
    Jostens Jan 2014 - Jul 2016
    Greater Minneapolis-St. Paul Area
    Assisted Jostens employees and independent sales reps with issues involving everything from Windows OS problems to Microsoft Office issues to Jostens-specific web, server, and client-side applications.Served as the administrator for our corporate instant messaging, web meeting, and conference call systems. Day-to-day responsibilities include account management, training co-workers on how to use the services, and advanced troubleshooting.Acted as Knowledge Base Administrator. I created, formatted, reviewed, and published knowledge articles submitted by analysts to ensure optimal accessibility, search-ability, and efficiency for support technicians.Assistant to corporate site administrator. Helped reimage machines, replaced hardware, provided desk-side support
  • Jostens
    Help Desk Technician
    Jostens Jul 2013 - Jan 2014
    Minneapolis, Mn
    Assisted Jostens employees and independent sales reps with issues involving everything from Windows OS problems to Microsoft Office issues to Jostens-specific web, server, and client-side applications.
  • Iowa Department Of Public Safety
    Technology Services Bureau
    Iowa Department Of Public Safety Mar 2013 - May 2013
    Des Moines, Iowa
    Set up new and redeployed workstations, worked with host integration network, BitLocker encryption experience, system imaging from network
  • Cretex Concrete Products
    Intern
    Cretex Concrete Products Jul 2011 - Aug 2011
    Shakopee, Minnesota
    I performed tasks in many areas, including arranging the next day's production orders, quality control, and creating Recon block.

Jacob T. Skills

Sharepoint Sharepoint Administration Customer Service Troubleshooting Html Javascript Information Technology Leadership Windows And Mac Operating Systems Microsoft Office Help Desk Support Desktop Deployment Excel Microsoft Excel Powerpoint Access Microsoft Word Word Writing Editing Css Networking Salesforce.com Technical Support Microsoft Powerpoint Microsoft Access

Jacob T. Education Details

Frequently Asked Questions about Jacob T.

What company does Jacob T. work for?

Jacob T. works for Northteq

What is Jacob T.'s role at the current company?

Jacob T.'s current role is Solution Architect.

What is Jacob T.'s email address?

Jacob T.'s email address is ja****@****arm.com

What is Jacob T.'s direct phone number?

Jacob T.'s direct phone number is +143458*****

What schools did Jacob T. attend?

Jacob T. attended Drake University, Prior Lake High School.

What are some of Jacob T.'s interests?

Jacob T. has interest in Writing, Children, Social Services, Economic Empowerment, Education, Baseball, Poverty Alleviation, Science And Technology, Music, Disaster And Humanitarian Relief.

What skills is Jacob T. known for?

Jacob T. has skills like Sharepoint, Sharepoint Administration, Customer Service, Troubleshooting, Html, Javascript, Information Technology, Leadership, Windows And Mac Operating Systems, Microsoft Office, Help Desk Support, Desktop Deployment.

Who are Jacob T.'s colleagues?

Jacob T.'s colleagues are Bryan Parfitt, Hannah Dowell, Emma Schneider, Lyndsey Adkins, Katy Chan, Pmp, Taylor Hendrix, Eleanor Dolan.

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