• Use multiple web-based order & design systems to process orders from Order Entry through Invoicing • Independently review, interpret, and understand both commercial & technical order information • ¬Assure order is processed according to milestones • ¬Validate/verify proper shipping and freight terms • ¬Assure required commercial documentation is created (i.e. Lean Waivers, letters of credit, performance bonds) • Review and release design to operations • Calculate and process advance payments and credits based on order terms • Validate price, cost and margin throughout order processing and invoicing timeline • Review backlog report weekly to ensure invoicing is accomplished and orders are properly dated in the system • ¬Contact vendors/operations for updated dates and communicate • Create /manage customer claims from start to finish • Respond to a variety of inquiries from internal & external customers regarding product availability, cost, lead time, transportation, and delivery • Solve problems; provide reliable/dependable information to other departments to assist them in supporting customer • Actively participate in department meetings • Assist AP/AR with processing payment, credits/debits, provide proof of delivery

• Prepare analytical, formulation, stability, manufacturing, operating procedures and other technical and GMP related documentation. • Use Electronic Document Management System (GDMS) for the preparation and maintenance of electronic (documents) records. • Administer the electronic document review and approval process in a compliance with SOP guidelines and cGMPs.• Review for accuracy, readability and format ensuring that all documents are in compliance with company policies/guidelines and meet the required timelines.• Maintain hard copy files, electronic data, and records for Consumer Global R&D and enter data in electronic database for data tracking purposes in support of Training department. • Responsible for performing essential functions of record operations, such as indexing, filing, retrieving, distributing (via copying or check-out), and ensuring the integrity of records housed in the PR&D site repository. • Participates in various operations, such as annual file review, relocation of records, inventory control, etc., as required.

Coordinated startup operations of plant to include contract vendors for uniform, office and maintenance supplies and services, maintenance parts and equipment, chemicals and other vendors as needed.Established maintenance and material system.Performed technical writing of purchasing SOP’s.Managed the purchasing system for plant supplies and equipment (Great Plains) and developed clear responsibilities and communication of the purchasing process.Managed inventory of supplies and equipment in the plant.Worked closely with the Operations, Quality, and Safety Managers to ensure all administrative operations were successful from start-up to stabilization of the operations process.

• Coordinate with master planner the inventory of raw materials and development and strategic and tactical management of the production schedule for intermediate and final goods.• Develop cost reduction inventory strategies resulting minimal scrap and disposal costs.• Manage the release raw materials and manufacturing process orders resulting in minimal retesting and expiry of materials.• SAP/ERP management of the master data, BOMs, inventory and production schedules.• Project Team Lead and green belt team support including leading a campaign planning project for production runs that developed clear responsibilities and simple communication optimizing target performance levels and team member for product transfers and process improvements.• Tactical management of the Advance Planning Optimizer (APO) with SAP to perform production planning and detailed scheduling.• Established a material analysis tool that immediately and cross-functionally communicated material status, need dates and end of life information. • Manage inventory balances, including aged materials making adjustments between SAP and physical or automated systems to ensure manufacturing need for inventory movements.

• Microsoft Office SME including EXCEL, WORD, Outlook, PowerPoint, FrontPage, ACCESS, Project, and Visio.• Reconciled and managed material usage in SAP ensuring right amounts charged to process orders. • Liaison between departments and facilities on behalf of manufacturing and technical operations including QA, QC, Safety, and Purchasing on communications, training, and purchasing.• Performed technical writing functions including revising manufacturing documents such as batch records, policies, work instructions, and training materials.• Used analytical, problem solving, decision making, prioritizing, and communication skills to drive high customer service levels. • Proven abilities in multi-tasking, working with deadlines, working within a team environment, and communicating with customers.• Served as Project Team lead and member for product transfers, process improvement, and organizational restructuring.• Administratively supported technical and manufacturing operations in data collection and preparing reports, purchasing transactions, creating and distributing department calendars, meeting minutes, and event planning.

• Establish and maintain stock records and other documents such as inventory, material control, accounting and support reports, automated and manual accounting records.• Perform stock record/warehouse functions pertaining to receipt, storage, distribution and issue and maintain equipment records and parts.• Review and verify bills of lading, contracts, and purchase orders.• Repair and construct shipping crates for equipment and supplies.• Perform prescribed loads and shop stock lists in manual and automated supply applications.