Jacqueline Thomas Email & Phone Number

Locate coded workstation; draw schematic; breakdown workstations; disconnect CPU’s, monitors, docking ports & all peripherals; pack and code; reconnect according to code & schematic in new location

San Francisco Bay Area

Troubleshoot, resolve, and escalate control center assigned incidents. Complete Remedy Incident Tickets, map department and compile excel spreadsheets for ports, outlets, and equipment. Provide in-house support for internal users, provide in-house support, imaging and deployment of PC hardware and software applications for Windows 7 & Epic Roll Over. Provide in-house support for populating and managing all device and demographic data. Upgrade all Dell PC's and printers to HP. Deploy laptops, carts, printers, label scanners. Assemble and install Erontron equipment for wall mounts, laptops, and carts

Oakland, Ca

Report to department manager. Maintain employment records database using Salesforce. Publish weekly job bulletin using I-Contact. Perform outreach via phone, email, and in-person to program alumni to track employment status and use of job search resources. Organize special events such as mock interviews, professional development workshops, and field trips. Present to potential program candidates. Perform front desk duties.

Oakland, Ca

Planned and implemented “Flavas of the Garden” door to door and social media outreach, workshops, and special events for targeted California Hotel, West Oakland and wider Oakland Area Residents Conducted historical and agriculturally focused garden tours, nutritional menu planning, and food preparation. Assisted in the planning of new garden kitchen and instituted sanitation codes for garden kitchen. Conduct conflict mediation between residents if needed; garden maintenance, planting, harvesting. Gathered health, nutrition and attendance data and submitted quarterly reports.

Oracle data entry & runOracle reports, Excel data entry

Repair, Refurbish & Recycle computers. Install operating systems, various software/applications & hardware.

Update U.S., Federal, California, and Standard tax codes. Manage client billing files, Upgrade tax library

Set up polling place according to US Federal regulations, assembled voting machines, and assisted voters. Tallied votes according to US Federal regulations disassembled machines and closed polls.Myers Law Firm

Work with graphic vendor to design new office letterhead, business cards, notepads, signage, etc. Set up various seminars, workshops lectures, staff & client meetings and all office parties. Interviewed and hired temporary staff. Set up database for mass mail merge. Draft pleadings, agreements, etc.

Extensive phone work routed calls using multi-line system and headset, explained product & procedures, processed orders, maintained order board, stocked driver racks, maintained event and vendor files. Create forms and mailing lists. California Check Cashing

Processed Western Union Wire transfers world -wide. Completed Currency Transaction Reports. Issued and processed invoices. Researched & determined validity of currency and checks. Cashed checks. Balance cash drawer, vault, and store.

Fermentation Certification, Pickles, Krauts And Ferments

Pickles, Krauts and Ferments is a cutting-edge Master Course taught by expert pickle professors and business owners. Designed for chefs.

Comptia A+ Certification, Computer And Information Sciences And Support Services

CompTIA A+ 220-801 covers the fundamentals of computer technology, installation and configuration of PCs, laptops and related hardware.

Interdisciplinary Studies, African American Studies Dramatic Arts

Associates Of Arts, Social Science

Microsoft

Arts, Social Science