Jacqueline Astiazaran Email & Phone Number

Hermosillo, Sonora, Mexico

Pacifica, California, United States

El Granada, California, United States

● Creation of manuals on how to set up each station in English and Spanish.● Organized every recipe with cooking instructions and utensils needed.● Supervised and reassure mise en place for the weekend● Purchase Ingredients and run errands for Executive chef before the shift ends● Make the requisition list before the end of the shift.● Redesigning the menu● Taking pictures and videos for social media content and pop up events.● Organize and schedule caterings and pop up events.

Napa, California, United States

● Prepare Mise en place ●Supervised station needs and ordering for our wood fired grill to include working with local delivery companies.● Creating seasonal and custom menus for special events or holidays.● Developing new techniques and flavors for better plating and garnishes.● Making the inventory and a list of what meat should be purchased for the week.

Napa, California, United States

● Prepare the mise en place of all food items for the buffet and or a la carte menus.● Make the requisition list before the end of the shift.● Change stations from Breakfast to Lunch time.● Make inventory at the end of the day and a list of what needs to be done with urgencythe next day.● Reassure and organize the product and mise and place for the special events and for the restaurant● Run weekly sales and labor reports to accurately adjust staffing numbers.

Playa Del Carmen, Quintana Roo, Mexico

● Professional, friendly and proactive guest service while supported by fellow colleagues.● Ensured the consistency in the preparation of all food items for the buffet and a lacarte menus according to the house, venue, or event we were serving that day.● Responsible for the departmental payroll, scheduling, and administration along withthe executive chef.● Oversee daily ordering of all food production, pick up the chefs and their assistants andtake them to the event where they will work at.● Ensured that all food products were prepared and served safely.● Asking customers for their own personal feedback at the end of every service

Hermosillo, Sonora, Mexico

● Started as an agent for a full year explaining customers their billing cycle and making sales of DTV movies and shows.● Promoted to quality analyst and make sure the agents were following the script and help them with any area of opportunity detected during the call.● Applied for supervisor 2 years later and got promoted .● Help the agents with their coaching, schedules, areas of opportunity and motivation to keep up the food work.● Cover any doubt about the product we were offering to our customers and make sure my team was always guided properly, checking on their calls, taking calls as an example of what they should be doing.