Assisted National Director of Marketing and Business Development in multiple capacities to increase brand awareness, outreach, and education. Collaborated in the production of digital and print marketing collateral for outpatient and residential healthcare / addiction programs, including producing flyers, brochures, mass emails (eBlasts), social media posts, and website content. Created and edited documentation, correspondence, and PowerPoint presentations for referent tours, speaker events, company protocols, instructional guides, and employee training. Created program announcements and informational content for alumni support, outreach, education and awareness, as well as targeted content for licensed professionals, veterans, first responders and the LGBTQ+ community. Responsible for research, copy editing, content writing, proofreading, creating visual mockups, graphic design, and photo editing. Provided support for multiple business development efforts, including conducting market research for current and future business development. Assisted in coordinating facility tours as well as creating correspondence for visitors including itineraries, agendas, and follow up messaging. Utilized SalesForce to update and maintain referent and account database.Executive-level administrative responsibilities included creating and editing a wide variety of documents, correspondence, PDF forms and Excel spreadsheets. Coordinated with vendors and ordered branded “swag” merchandise, updated Director’s calendar, booked conferences, flights and hotel reservations, submitted expense reports, and assisted with multi-departmental projects to streamline business operations.

Responsible for designing, marketing, and selling original sterling, crystal, and semi-precious gemstone jewelry. Created and maintained online website, including copy writing, proofing, editing, HTML coding, graphic design, and photography. Provided post-sale customer support and maintained client database for future marketing campaigns.

Acted as an independent representative for Watkins, Inc. (supplier of gourmet, personal care, and home care products). Responsible for marketing and outreach, providing telephone and email support to customers, as well as assisting with order placement. Sponsored additional consultants and provided training and support to assist them in growing their own personal Watkins business.

Owned and operated administrative services business, including general and legal transcription, content/copy editing, proofreading, drafting correspondence and reports, website design, and creating marketing collateral for local business owners. Offered resume writing services to clients referred by local independent recruiting/staffing firm. Responsible for editing, proofing, and revamping more than 250 resumes. Collaborated with clients to transform their skills and experience into a cohesive, well organized, and visually appealing resume that would result in an interview.

Assisted in supervising the operations of a Futures and Options trading desk, managed client accounts and placed orders with exchanges in Chicago and New York. Provided quotes and took trade orders, including bonds, indices, currencies, precious metals, agriculturals, and energy. Conducted margin calls and provided assistance to clients with trade discrepancies and account problems.