Jacquelyn Points Email & Phone Number

Tampa, Fl, Us

Inside Consultancy USA is a Consulting service specializing in the following:* Change Management and New Product Implementation* Requirements gathering based on market-driven feedback* Product release content definition and delivery schedule* Product Strategies resulting in attaining revenue and market share goals * Product marketing concepts, campaigns, collateral and messaging to enable sales growth and solution selling* In-depth market, industry and competitive analysis and positioning* Pricing and packaging strategies* Sales tools and training

Indianapolis, Indiana, Us

New York, Ny, Us

Salesforce Portal Migration Manager for Amex GBT. I worked directly with Account Managers for the top customers to migrate to the new platform. Customers included J&J, GSK, E&Y, WTW, BASF. Prior to this I was Project Managing the implementation of Travelport Smartpoint for all Travel Consultants on the Apollo and Galileo GDS and implementing an internally developed software that service high profile accounts i.e. IBM, GM, Merck.

Glendale, Co, Us

Langley, Berkshire, Gb

Gathered requirements for customized solutions for U.S. and Canadian travel agency customers enabling them to perform their jobs more effectively and efficientlyCreated new processes for development of regional software updates and custom solutions making it easier for user to perform their job and reducing training timeAuthored User Guides as part of the Software Certification Process creating ability for universal adoption of a customized solutionPerformed on-site discovery to insure complete understanding of customer challenges and market requirements

Arlington, Va, Us

United Launch Alliance (ULA) is a joint venture between the rocket launch divisions of The Lockheed Martin Company (LMCO) and The Boeing Corporation (TBC). As an IT consultant working with ULA through their startup stage, I developed the Policies and Procedures for the IT department, ensuring that all government mandates and requirements for both companies are integrated within these new policies. The implementation includes access through Command Media. Interfaced with the Director of Governance and worked with Communication and Employee Engagement. Developed and Maintained the process to support IT Operations Projects, Managed the Requirements and Creation of Statement of Work Documentation

Denver, Colorado, Us

Served as Consultant and Assistant Academic Director for Technology Management, Knowledge and Information Technology, Computer Information Sciences, Telecommunications, and Organizational Leadership* Networked and recruited business and academic professionals to serve on Advisory Boards for the Information Technology programs.* Established goals and objectives for the Advisory Boards and obtained commitments to the goals.* Coordinated and communicated on all activities for the Advisory Boards.

Served as Business Consultant and Sales Trainer for ITQ, a strategic business unit of InterGlobe Technologies who provides operational consulting services to the travel technology industry.* Delivered presentations to Leadership team on the Web Services product offering and the overall vision and strategic benefits of acquiring business through the their Web Services product.* Consulted with Product team and Marketing team to develop a plan for promoting and maintaining the product going forward. Provided recommendations on the implementation of a strategic financial product offering for the India travel market.* Performed sales training for 20+ sales representatives from throughout India.

Brooklyn, New York, Us

Oversee and maintained the global product strategy for Cendant Travel Distribution Services (TDS) eCommerce products including Galileo Web Services and Application Programming Interface solutions (API products); Directly responsible for managing the development priorities and requirements for all products directly related to data management hand off from the Galileo core systems.

Langley, Berkshire, Gb

Us

• Managed projects that initiated change necessary for the company to improve performance and achieve competitive advantage.• Collected information, coordinated meetings, and gathered requirements to produce high quality content and effective and easy to use User Interfaces• Developed and maintained the global product strategy and vision for Cendant Travel Distribution Services (TDS) e-commerce products, specifically Application Programming Interfaces.• Successfully implemented a strategic solution for Low Cost Carriers in the Asia Pacific market, delivering an integrated user interface on the internet to access unique content• Managed the operating and marketing costs to the budget plan, and managed, motivated and directed Managers and Associates to achieve agreed objectives.• Prepared product analysis, costs analysis, revenue projections, financial profitability analysis, and strategic direction for software products• Trained and conducted user group meetings to educate and communicate new product delivery, new software functionality, new process implementation• Managed the release schedule and the prioritization decision making for updates, defect resolution, and new features.• Collaborated with users, development team, and potential new partners on implementation and adaption of new products and how to gain new business opportunities.• Responsible for the cross-function communication between Operations, Development, Users, and Product Owners on delivery of roadmaps, product release schedules, bug fixes, and new product behavior and user experience.

• Lead a team of Billing Specialist as the Project Manager for a project that designed, developed and implemented a set of leading indicator metrics as well as daily transaction processing metrics that supported the management and control of the BRAVO Billing system daily transaction processing.• Produced weekly Bravo Reimbursement Productivity metrics resulting in data reflecting a goal to reduce Daily Sales Outstanding (DSO).• Gathered, refined, and validated productivity counts for complex data associated with Emergency Medicine Services (EMA), Inpatient Medical Associates (IMA) and Urgent Care (EMO) conducive to easily identifying the potential points of failure associated with the highest risks.• Performed data analysis in support of process definitions used for identifying opportunities for process improvement and reduction in productivity cycle.• Identified gaps in process flow and data being gathered and made recommendations to fill gaps and improve process flow to the Senior Vice President of Billing and Finance. • Worked with Management to produce reports from third party reporting systems that support the data being gathered and serve as a leading indicator of process improvement and reduction in sales outstanding.

Masters Of Applied Science, Technology Management And Leadership

Certification, Training Professional