Jacquelyn Nicolay, M.S.Ed. Email & Phone Number

San Francisco (Remote)

*Help the EDU team create engaging technical learning materials and compelling course content with an eye for detail.*Work closely with technical subject matter experts to craft technical training content and materials.*Leverage clear end goals and create content that matches them.*Use instructional design principles as well as style and procedure guidelines to ensure consistency across content.*Provide exercises and activities that enhance the learning process.*Create supporting material/media (audio, video, guided product demos, etc.).*Plan comprehensive courses aligned with the education roadmap.*Play an active role in all stages of the course design process.*Consistently meet assigned deadlines and quality standards.

Rochester, Ny

• Created engaging online training for major corporations, such as Subaru, Nissan, and Constellation Brands.• Created video scripts for Ernst and Young.

Cambridge, Massachusetts, United States

• Conducted needs assessments and created measurable learning objectives.• Designed, storyboarded, and developed eLearning solutions.• Acted as an internal consultant to implement advanced online and blended learning solutions.• Used creative UI/UX design to develop relevant, engaging, and effective materials.

Rochester, New York Metropolitan Area

Rochester, Ny

• Served as enterprise-wide expert Instructional Design resource and lead member to the eRecord Project and eRecord user community. • Supported the Training Program and its Director in all instructional design areas.• Recommended, planned, designed, executed, and evaluated instructional design based on clinical information applications, data & technology systems, specific to the eRecord project and related role-based, workflow processes throughout URMC hospitals (Highland Hospital, Strong Hospital, FFT), ambulatory and regional affiliated clinics and URMC Research Community.• Worked with technical staff and managers to identify requirements, facilitate and implement changes in instructional design, Training Environments, and Super User Program of the eRecord Training Program, to implement lean operational training design improvements.

Rochester, Ny

• Created interactive, engaging curricula and eLearning materials for virtual and self-paced learning.• Developed SCORM compatible Web-based Training (WBT) to teach a wide variety of topics from hands-on techniques and software applications for Engineers, to soft skills for Management employees.• Created voice-over narration and edited audio files.• Used graphic design skills to create engaging imagery.• Developed effective storyboards by organizing valuable information from Subject Matter Experts (SMEs) and incorporating learning theories and gamification techniques. • Managed multiple projects within exceptionally tight timelines.• Created materials that comply with Section 508 guidelines for employee accessibility.

Rochester, Ny

• Created online training for a major telecommunications company during an acquisition involving the addition of several thousand new employees.• Used graphic design skills to create engaging lessons.• Developed 50+ hours of SCORM-compatible Web-based Training (WBT) using Captivate, Adobe Presenter, and Articulate Presenter.

Rochester, Ny

• Designed, developed, and maintained Computer-Based Training (CBT), Instructor-Led Training (ILT), job aids, graphics, and multi-media.• Collaborated with photographers and graphic artists to develop effective training material. • Edited and standardized materials based on industry compliance requirements.• Conferred with subject matter experts to establish technical specifications and to clarify subject material to be developed for training courses.

Rochester, Ny

• Designed, wrote, and edited eLearnings and Instructor-Led Trainings for Boehringer Ingelheim. • Acted as a primary point of contact for client training leads and stakeholders, managing numerous simultaneous projects, each with multiple timelines, milestones, and deliverables.• Solicited feedback from trainers and subject matters experts to ensure training material meets client needs.• Collaborated with stakeholders to ensure successful training and to support post-training deployment pull-through, including developing lessons learned documentation. • Gained a deep knowledge of software, making best practice recommendations where needed.• Edited existing instructional material in response to system upgrades and customizations.• Developed, documented, and streamlined internal workflow and processes.• Created client-specific quality review processes and ensured successful implementation. • Assisted marketing, sales, and proposal capture teams.• Created promotional material for software go live and training events including eCommercials and eBlasts.• Collaborated with multiple internal departments.

Rochester, Ny

• Provided individualized instruction to keep all students at the expected skill level.• Implemented differentiated teaching methods, incorporating audio and visual activities to address all learning styles.• Offered guidance and feedback to over 200 students to help them strengthen their skills and knowledge base. • Exhibited excellent time management skills to ensure targets were met and lesson plans implemented efficiently. • Upheld high standards of achievement, behavior, discipline, and punctuality among students.• Met with parents to discuss progress and address behavior or mastery issues.• Developed discipline plans and worked closely with at-risk students.• Maintained curriculum to be current with new industry developments.

• Researched the effect of the role of B cells in the pathophysiology of human systemic lupus under the supervision of Dr. Jennifer H. Anolik.• Developed immune system lesson plans for high school students based on the research conducted at URMC.

Cortland, Ny

• Created and implemented lesson plans.• Assessed student coursework and material. • Led class discussions and encouraged thoughtful debate regarding botanical and environmental issues.

Master'S Of Arts In Teaching, Adolescent Education, Biology Grades 7-12

Bachelor'S Degree, Environmental Science