Julia Ferrante Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

• SIEM (Security Information and Event Management) Engineer with Splunk experience• Reviewed existing Splunk content and made appropriate updates on a weekly basis• Provided support to re-write an existing scripted input used to pull asset information into Splunk• Helped monitor server behavior to ensure that all servers were correctly reporting data

Charlotte, North Carolina Area

• Worked on Risk Remediation project to help reduce vulnerabilities across applications• Helped lead team to ensure project was progressing according to outlined milestones• Created deliverables and metrics that reflected project status and advancement

Raleigh, North Carolina

• Provided excellent customer service to all residents, guests, faculty, staff, and parents at 24-hour service desk• Maintained working knowledge of all policies, procedures, and forms used at the desk• Served as a positive representative of North Carolina State University and University Housing

Charlotte, North Carolina

• Supervised swimmers, monitored pool cleanliness, and maintained a safe pool environment for pool members• Leveraged interpersonal and customer service skills to ensure satisfaction of pool members