Julia Ferrante Email & Phone Number

Charlotte, NC, US

• SIEM (Security Information and Event Management) Engineer with Splunk experience
• Reviewed existing Splunk content and made appropriate updates on a weekly basis
• Provided support to re-write an existing scripted input used to pull asset information into Splunk
• Helped monitor server behavior to ensure that all servers were correctly reporting data

Charlotte, North Carolina Area

• Worked on Risk Remediation project to help reduce vulnerabilities across applications
• Helped lead team to ensure project was progressing according to outlined milestones
• Created deliverables and metrics that reflected project status and advancement

Raleigh, North Carolina

• Provided excellent customer service to all residents, guests, faculty, staff, and parents at 24-hour service desk
• Maintained working knowledge of all policies, procedures, and forms used at the desk
• Served as a positive representative of North Carolina State University and University Housing

Charlotte, North Carolina

• Supervised swimmers, monitored pool cleanliness, and maintained a safe pool environment for pool members
• Leveraged interpersonal and customer service skills to ensure satisfaction of pool members