A multifaceted professional with 4 years of experience in team management, customer service, benefits management, and client operations. Proficient organization, evaluation, and interpersonal skills specializing in customer satisfaction and efficient processes. I am seeking a position where I can leverage my expertise to enhance user experience and ensure maximum value within your organization.💼 Areas of Expertise:- Team Lead Management- Insurance Operations- Complex Problem Solving- Microsoft Office (Excel, PowerPoint, Outlook, etc)- Project Planning- Analytics Reporting- CRM - Customer Facing Relations- Research Methods