Jade Davis Email & Phone Number

El Segundo, California, United States

-Provide technical support and ongoing maintenance for a mixed Apple/Windows environment supporting 200 users, ensuring data integrity and system reliability-Managing ticketing system (Jira) to troubleshooting and resolve user issues efficiently, contributing to a streamlined support process-Assisted with software configuration and user training, enhancing.

Los Angeles County, California, United States

• Respond to technical support request through ticketing systems to address common end-user issues
• Fulfil all audio-visual setup request for meetings including projectors, screens, cameras, microphones as well as other audio needs
• Assisted with installation and maintenance of servers, routers, switches, laptop/desktop, printers, projectors and AV control systems
• Maintain and update inventory of all technology items
• Troubleshoot hardware and software problems and perform preventative maintenance on computers, printers, and other equipment
• Prepare and deploy computers and other IT hardware as needed

Los Angeles, California, United States

• Conduct assessments of individuals' financial and personal circumstances to determine eligibility for Medi-Cal benefits
• Utilize computer systems and databases to process eligibility applications
• Explain eligibility criteria and application procedures to clients in a clear and empathetic manner
• Maintain strict confidentiality while handling sensitive client information in compliance with HIPAA regulations

Los Angeles County, California, United States

• Provide one-on-one therapy sessions to teach and reinforce adaptive behaviors and social skills
• Conduct assessments to develop individualized treatment plans for clients with autism spectrum disorders and other developmental disabilities
• Assisted in creating and delivering specific intervention activities
• Maintain detailed records, including session notes, progress reports, and behavior data

Las Cruces, New Mexico, United States

• Provide customer support by diagnosing and resolving technical issues related to Apple products, including Macs, iPhones, iPads, and WatchOS
• Assisting Apple customers with software-related issues, setup, troubleshooting, data migrations and repairs.
• Execute basic commands in terminal to manage user accounts on computer
• Informed and updated customers on common cyber security practices
• Assist clients with remote software access, following company policy with client consent