Jade Gibbs Email and Phone Number

• Manages client accounts, responding to messages and facilitating sales.• Demonstrates creativity and wit in crafting engaging responses, contributing to a positive brand image and enhancingcustomer engagement.• Utilizes excellent communication and sales skills to engage with clients, ensuring high levels of customer satisfactionand driving sales revenue.• Conducts market research and analyzed customer feedback to identify popular trends and preferences.

• Operates a successful business specializing in the creation and marketing of crotchet garments.• Manages online presence including SEO, sales tracking, managing product inventory, providing customer service to existing and potential customers, and delivering products quickly.• Develops new products continuously to keep up to date with fashion trends.• Grows and manages social media platforms (Youtube, Instagram, and Tik Tok) resulting in 200,000+ followers. • Sets up and executes campaign experiments to track business impact, analyze the data and extracts key insights.• Creates and edits video content weekly using Final Cut Pro to engage with social media followers.• Conducts marketing research to identify potential customers.• Sets and tracks monthly KPI’s in order to gauge performance.• Manages customer relationship management (CRM) database to market to existing customers.

• Designed and published a collection of 20+ crochet patterns.• Conducted market research using social media to discover trending crochet patterns and methods.• Drafted and published product descriptions for all products.• Conducted market research and analyzed customer feedback to identify popular trends and preferences, informing future pattern design and development.