A motivated and hard-working professional with over 4 years of experience in customer service and leadership-focused positions. Highly experienced in managing a team and building new relationships. Excellent communication skills; skilled at quickly building rapport with clients and coworkers alike in diverse environments. Strong focus on providing excellent customer service through active listening, integrity, and prompt follow-up. Able to work independently and in a team, with little supervision. Known to take on additional responsibilities when needed. My biggest accomplishment would be that I moved into a Shift Lead position within 2 months of being at Flower Child.