Front Desk Staff
CurrentWorking as front desk staff responsibilities included managing all the reservations, providing information about rooms rates and amenities, and making sure that all the guests were satisfied with their state. Night shift responsibilities were sometimes more and they included making breakfast every morning.Responsibilities:In charge of all of the night audit paperwork.Perform check-in and checkout.Manage all the online and phone reservations.Register all theGuess by collecting their necessary information.Provide information about the hotel.Respond to all the guest complaints in a professional matter to help best satisfy their needs.Always make sure that the whole hotel is clean.Do all of the laundry as it comes.Manage the Wine bar and the snack bar.Make sure that the pool maintains a safe pH level.Answer the phone.Make breakfast every morning.