Customer Relationship Advocate
Current
Oct 2023 - Present
AeroLeads people directory · profile
Jade Pearson Email & Phone Number
Customer Relationship Advocate
at
Fidelity Investments
1 work email found
@hagerty.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Relationship Advocate
Location
Salt Lake City, Utah, United States
Company size
Who is Jade Pearson? Overview
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Quick answer
Jade Pearson is listed as Customer Relationship Advocate at Fidelity Investments, a with 52767 employees, based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at hagerty.com and a matched LinkedIn profile for Jade Pearson.
Jade Pearson previously worked as Automotive Enthusiast Advisor at Hagerty and Performance Coach at Marcus By Goldman Sachs. Jade Pearson holds High School Diploma, Psychology from Northridge High School.
Company email context
Email format at Fidelity Investments
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{first_initial}{last}@hagerty.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jade Pearson. Compare company email patterns before reaching out.
Profile bio
About Jade Pearson
Working for 6+ years in customer service, I have seen tremendous growth in my ability to provide the best customer service experience possible, with clear and concise communication, conflict resolutions, and my ability to work under pressure. My skills include project management, time management, and being self-motivated while also being able to work in a team setting. I am seeking to grow within a company that can utilize my current skills while offering me the opportunity to improve and learn new skills. I am a very personable individual who seeks to excel at all tasks and/or projects assigned. I have the unique ability to think outside the box when it involves process improvement and have the ability to think under pressure and diffuse conflict. I am articulate, energetic, and results-oriented with exemplarypassion for developing relationships, cultivating partnerships, and growingbusinesses.
Current workplace
Jade Pearson's current company
Company context helps verify the profile and gives searchers a useful next step.
Fidelity Investments
8 roles
Jade Pearson work experience
A career timeline built from the work history available for this profile.
Automotive Enthusiast Advisor
Mar 2023 - Oct 2023
Performance Coach
Marcus By Goldman Sachs
Reported repeated issues to supervisors and otherdepartments, collaborating to identify issue roots andrectify problems. Communicated with savings specialists aboutquality issues. Participated in team meetings to discuss progress andresults, providing ideas and suggestions forimprovement. Mentored and coached savings specialists on QA topicsand strategies. Adhered to standardized software quality assurancebest practices, policies, and processes.
Nov 2021 - Jan 2023
Performance Coach
Marcus By Goldman Sachs
Savings Specialist via Chat, Performance Coach/Quality Assurance
Jul 2020 - Jan 2023
Savings Specialist
Assist Marcus Deposits customers with their banking needs via chat. Occasionally assisting with the Help Line Queue to answer any questions Savings Specialists have to better assist customers.
Jul 2020 - Dec 2021
Customer Service Representative 2
Assist and mentor customer service agents by providing positive feedback and coaching opportunities, handle escalated client concerns and provide immediate resolution, processing of fraudulent claims. Project management (gather and analyze data) related to individual and collaborative group projects geared towards process improvement.
Jan 2019 - Dec 2019
Customer Service Representative 2
Netflix Customer Service
Assist and mentor customer service agents by providing positive feedback and coaching opportunities, handle escalated client concerns and provide immediate resolution, processing of fraudulent claims. Project management (gather and analyze data) related to individual and collaborative group projects geared towards process improvement.
Mar 2015 - Jan 2019
Customer Service Representative
Netflix Customer Service
Performed with high integrity as the first line of contact in an online chat program. Provided resolution to client issues involving logins, passwords, account settings, potential account fraud, etc. Received ongoing supervisor acknowledgement for providing exemplary customer service to Netflix clients throughout the world. Received top performer award. Netflix client posted our chat conversation on Reddit as an example of Netflix’s outstanding customer service.
Mar 2015 - Feb 2016
Team & coworkers
Colleagues at Fidelity Investments
Other employees you can reach at fidelity.com. View company contacts for 52767 employees →
SW
Stephen Wikfors
Colleague at Fidelity InvestmentsOakland, New Jersey, United States
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MR
Mckay Robbins
Colleague at Fidelity InvestmentsReno, Nevada, United States
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CD
Chester Dupont
Colleague at Fidelity InvestmentsMerrimack, New Hampshire, United States
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KT
Krystal Tung
Colleague at Fidelity InvestmentsCambridge, Massachusetts, United States
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LR
Lingaraj Raju
Colleague at Fidelity InvestmentsCary, North Carolina, United States
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JF
Joslyn Fountain
Colleague at Fidelity InvestmentsSalt Lake City, Utah, United States
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WK
Whitney Kocher-Nguyen
Colleague at Fidelity InvestmentsConcord, Massachusetts, United States
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MT
Mike Tello
Colleague at Fidelity InvestmentsMedford, Massachusetts, United States
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KE
Kimberly Elkins
Colleague at Fidelity InvestmentsProvo, Utah, United States
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NK
Nuthan Kommireddygari
Colleague at Fidelity InvestmentsBengaluru, Karnataka, India
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Stephen Wikfors
Colleague at Fidelity InvestmentsOakland, New Jersey, United States
View →
MR
Mckay Robbins
Colleague at Fidelity InvestmentsReno, Nevada, United States
View →
CD
Chester Dupont
Colleague at Fidelity InvestmentsMerrimack, New Hampshire, United States
View →
KT
Krystal Tung
Colleague at Fidelity InvestmentsCambridge, Massachusetts, United States
View →
LR
Lingaraj Raju
Colleague at Fidelity InvestmentsCary, North Carolina, United States
View →
JF
Joslyn Fountain
Colleague at Fidelity InvestmentsSalt Lake City, Utah, United States
View →
WK
Whitney Kocher-Nguyen
Colleague at Fidelity InvestmentsConcord, Massachusetts, United States
View →
MT
Mike Tello
Colleague at Fidelity InvestmentsMedford, Massachusetts, United States
View →
KE
Kimberly Elkins
Colleague at Fidelity InvestmentsProvo, Utah, United States
View →
NK
Nuthan Kommireddygari
Colleague at Fidelity InvestmentsBengaluru, Karnataka, India
View →
1 education record
Jade Pearson education
-
Northridge High School
FAQ
Frequently asked questions about Jade Pearson
Quick answers generated from the profile data available on this page.
What company does Jade Pearson work for?
Jade Pearson works for Fidelity Investments.
What is Jade Pearson's role at Fidelity Investments?
Jade Pearson is listed as Customer Relationship Advocate at Fidelity Investments.
What is Jade Pearson's email address?
AeroLeads has found 1 work email signal at @hagerty.com for Jade Pearson at Fidelity Investments.
Where is Jade Pearson based?
Jade Pearson is based in Salt Lake City, Utah, United States while working with Fidelity Investments.
What companies has Jade Pearson worked for?
Jade Pearson has worked for Fidelity Investments, Hagerty, Marcus By Goldman Sachs, Goldman Sachs, and 24-7 Intouch.
Who are Jade Pearson's colleagues at Fidelity Investments?
Jade Pearson's colleagues at Fidelity Investments include Stephen Wikfors, Mckay Robbins, Chester Dupont, Krystal Tung, and Lingaraj Raju.
How can I contact Jade Pearson?
You can use AeroLeads to view verified contact signals for Jade Pearson at Fidelity Investments, including work email, phone, and LinkedIn data when available.
What schools did Jade Pearson attend?
Jade Pearson holds High School Diploma, Psychology from Northridge High School.
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