Provide executive level administrative support to include calendar management, prioritization of daily appointments and organizing complex, time-sensitive meetings with internal and external executives. Serve as liaison to cultivate relationships with executives and staff within the university and hospital, and externally with pharmaceutical study monitors, members of the medical community, and other stakeholders, with discretion and insightful judgment, attention to detail, diplomacy, inclusivity and outstanding customer service skills. Excel as a leader and team player with demonstrated ability to consistently perform tasks with a high degree of independent action and prioritize a high volume of work to achieve an exceptional level of productivity and accuracy. Preparation of professional presentations and documents utilizing current technologies. Responsible for planning, organizing and executing official department functions and events both on and off campus including negotiating with vendors, venue procurement and technical configuration, with successful budget compliance. Management of procurement card to assist department with procurement needs and staff credential expenditures, including documentation and receipt management and expense reconciliation. Manage space planning and department growth of 22% with resource coordination of office moves and room assignments, network connectivity and telecom requests, and collaborate with hospital facilities to report challenges to ensure proper maintenance and completion of repairs. Manage offsite record retention protocol, developed workflow SOP to maximize accuracy of electronic documentation; collaborate with university cancer center administrators to establish distinct record retention agreements.

As co-owner of a small hardware interior trim company, we recognized the growth in the home remodeling, renovation and improvement market. As business relationships developed we have capitalized on the opportunity to expand our services subcontracting custom and production hardware installation. I perform general administrative functions including answering customer calls, scheduling appointments, preparation of written bids, and customer billing. Track status of customer order, change orders, delivery schedule and install commitments. Prepare, organize and maintain project files, filing system and project communications.

2009-2011 – Executive assistant with Global Administration, developed strategies with workflow and procedures to establish standard administrative protocol, developed templates for consistency, and participated in pilot program partnering with administrative assistants worldwide, to develop practice standards with established benchmarks. Excelled as a team player and leader. 2006-2009 – Executive assistant to VP named Top 25 Consultant in 2007 by Consulting Magazine. Supported two large, internal IBM programs, compiled analytical data across 25 workstreams impacting over 150,000 IBMers to change IBM’s to-to-market processes. Prepared and maintained complex spreadsheets and executive reports, presentations, and maintained shared files. Demonstrated problem solving, decision-making, multi-tasking, planning and organization abilities, calendar and meeting coordination.2004-2006 – Executive assistant to IBM Strategy and Market Development Leader, providing support to a $7B revenue business unit, assisted strategic planning, marketing, sales operations, business solutions and transformation projects for the services business. In charge of meetings, event planning, calendar scheduling, document management and travel coordination of a 40 person team, with an attention to detail and accuracy, mindful of deadlines and unit goals. 2002-2004 – Assisted executive with numerous leadership roles in the Strategy and Change services organization consisting of a team of 650 practitioners and 30 partners. Coordinated large scale sector meetings, maintained staff utilization spreadsheets and developed analytical reports. Maintained executive’s daily email and calendar, managing staff requests and client demands. IBM acquired PwC Consulting Division 2002

Project Administrator for numerous consulting projects with $2M-$45M budgets. Project management team support, developed presentations, scheduled meetings, maintained monthly budget spreadsheets, and resource management including security protocol of consultants rolling on to the project, drafted correspondence, executive email management. Strong written and verbal communication skills displayed and attention to detail in fast paced, high pressure environment maintaining professional demeanor.

Careers Ltd., was a premier boutique staffing and recruitment agency. I supported the IT recruiting division, called Staff Options, providing administrative support to the subcontractors that were placed in long term contract staffing by collecting time sheets and completing subcontractor payroll. Prepared daily sales call reports, weekly funnel reports, and monthly sales goal reports.