Jake Devlin Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Melbourne, Victoria, Australia

Working across Kmart and Vanguard

Melbourne, Australia

Worked across key accounts in the Melbourne office including MYER, Afterpay, Victoria University, Spinmaster and Penguin

Sydney, Australia

Communications Manager across Snackbrands and Horticulture Australia

Millers Point

Millers Point

Homebush

Manage the operational side of online orders – working with multiple systems (order management and customer service system) to ensure the best customer experience Content CMS lead – responsible for uploading all new on site content, including complex technical productsKey project team member on Barbeques Galore’s Magento project – leading content migration, managing a UAT testing team to test to best practice across multiple devices Familiar with Magento Enterprise, Magento CMS, Zopim/Zendesk, ERP systems, responsiveness design websites, UAT testing, content management, CMS, Atlassian Jira Lead website launch internal communications and staff engagement program Key customer and store network contact for all online store issues Managed digital marketing campaigns – i.e. Click Frenzy Sale Brief and activate digital advertising across EDMs, website and affiliate channels Work with eCommerce freight, warehouse and logistics to maximise the customer experience through effective communication and delivery time Project manage Barbeques Galore range of outdoor kitchens “Elementa” – working with the product supplier, stores and the executive team to create outdoor kitchensKey live chat agent, with KPIs of converting customers online and driving customer’s into stores Worked with multiple agencies on Magento website project, Including local and overseas developersSearch Engine Optimisation Lead - Make changes through onsite recommendations and website fixes to improve site and product rankings.

Sydney Olympic Park

Bachelor’S Degree, Marketing

Education record