Jake Kleiner Email & Phone Number

St. George, Ut, Us

St George, Utah, United States

As the Director of Inside Sales & Sales Engineering, I oversee a multifaceted team responsible for driving revenue growth, optimizing customer relationships, and delivering innovative technical solutions. My role combines the leadership of Inside Sales Management, where I guide and mentor the inside sales team to achieve and exceed sales targets, with the responsibilities of an Account Management Director, ensuring exceptional customer satisfaction and retention through strategic account planning and relationship building. Additionally, I direct the Sales Engineering function, leading a team of experts who design and implement advanced enterprise solutions tailored to our clients’ needs. By integrating these disciplines, I develop and execute comprehensive sales strategies, align cross-functional teams, and foster a high-performance culture focused on achieving commercial success and delivering exceptional value to our customers.

Saint George, Utah

Oversees the Sales Engineering team, which includes our Sales Engineers and Advanced Technical Services individuals. Main priority is to provide our Sales team with the information, tools, and support they need to help sell more effectively, and to help drive success in our various sales channels. Working closely with our Sales & Marketing leaders, Engineering & Product Development teams, and with our nationwide installation force, my goal is to bring awareness to customers through numerous support channels.

St George, Ut

Experienced Sales Engineering Manager with a demonstrated history of working in the wireless industry. Skilled in Management, Customer & Technical Support, Training & Troubleshooting, and Customer Relationship Management (CRM). Love interacting with customers, assisting with any pre- and post-sales needs, and helping others understand how to be successful with our products (via trainings, system designs, order management, and other support-related avenues). Currently managing the Sales Engineering & Sales Support teams, which includes our Channel Sales Specialists, MAP Compliance Officer, Order Processing team and Sales Engineers. My overall goal is making the customer experience my number one priority & ensuring successful delivery and implementation of our products.

Saint George, Utah

Managing our Application/Sales Engineer team by continuing to support our integrators, dealers & distributors through training, system design assistance, on-site troubleshooting or other forms of support. Working closely with our Inside & Outside Sales teams to ensure knowledge is shared, opportunities are won & supported, and allow our integrators to be successful with our products. Main focus is to allow our team to drive awareness of the product through training and by created opportunities to sell through multiple channels.

Saint George, Utah

Give advanced support to and build further relationships with our trusted partners by providing system design assistance, on-site training and troubleshooting, and visiting channel partners throughout the country. Bringing technical understanding of our WilsonPro line to our customers.

St. George, Ut

Responsible for overseeing the Technical Support department and ensuring the company delivers the highest level of customer service possible. Supervises agents, trains, coaches, and mentors employees, while also managing employee schedules. Meet regularly with sales staff, marketing team and business units to coordinate company policies, product development and company goals.

St. George, Ut

Provide technical problem resolution to end-users, certified dealers and certified installers (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, basic & advanced system troubleshooting, verifying proper hardware set up, power cycling equipment, product recommendation and registration, and building design support. Provide clear technical solutions in a user-friendly, professional manner. Other related work as required.

St. George, Ut

Attract tenants by advertising vacancies; obtaining referrals from current tenants; explaining advantages of location and services; showing units. Obtaining and maintaining rent amounts from current and former tenants. Processing bi-annual and annual certification for low-income housing qualifications.