Jake Smith
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Jake Smith Email & Phone Number

Revenue and Customer Experience Lead at Blackpool Grand Theatre
Location: Manchester, England, United Kingdom 13 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Revenue and Customer Experience Lead
Location
Manchester, England, United Kingdom
Company size

Who is Jake Smith? Overview

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Quick answer

Jake Smith is listed as Revenue and Customer Experience Lead at Blackpool Grand Theatre, a with 49 employees, based in Manchester, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jake Smith.

Jake Smith previously worked as Conference and Events Coordinator at Emirates Old Trafford, Lancashire Cricket Club and Conference & Events Operations Manager at Emirates Old Trafford, Lancashire Cricket Club. Jake Smith holds Bachelor Of Arts - Ba, Drama And Dramatics/Theatre Arts, General, 2:2 from Aberystwyth University.

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Email format at Blackpool Grand Theatre

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Blackpool Grand Theatre

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Profile bio

About Jake Smith

Jake Smith is a Revenue and Customer Experience Lead at Blackpool Grand Theatre.

Current workplace

Jake Smith's current company

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Blackpool Grand Theatre
Blackpool Grand Theatre
Revenue and Customer Experience Lead
Poulton-le-Fylde, GB
Employees
49
AeroLeads page
13 roles

Jake Smith work experience

A career timeline built from the work history available for this profile.

Conference & Events Operations Manager

Manchester, England, United Kingdom

Responsibilities - Leading events ranging from 4 guests up to 800 guests in a variety of settings, such as meetings, dinner parties, conferences, concerts and major cricket events.- Overseeing and being a part of the logistics when setting up for events and de-rigging afterwards.- Leading the food and/or bar operation during events.

Jul 2022 - Sep 2024

Cinema Experience Manager

Preston, England, United Kingdom

Responsibilities- Shift Management- Cash Management and End of Night Banking- Health and Safety Compliance- Projector Maintenance - Brand Standards - Coaching

Aug 2021 - Jul 2022

Customer Service Advisor

Burnley, England, United Kingdom

Nov 2020 - Mar 2021

Duty Manager

London, England, United Kingdom

Roles/Responsibilities- Overseeing the smooth daily operation of the attraction.- Maintaining high customer service standards with a great focus on KPI scores.- Resolving guest issues.- Ensuring a safe workplace for both employees and guests. - Incident Management.

Jan 2020 - Jul 2020

Product Excellence Supervisor

London, England, United Kingdom

A newly created role which covered both Administration duties as well as Duty Management responsibilities.

Feb 2019 - Jan 2020

Product Excellence Administrator

London, England, United Kingdom

Roles/Responsibilities- Responding to guest enquires and resolving guest complaints via email and phone. - General office/receptionist duties. - Assisting the Senior Management Team when required.- Received training for Duty Management.

Feb 2018 - Feb 2019

Duty Manager

London, England, United Kingdom

Secondment role

Sep 2018 - Oct 2018

Attraction Host

London, England, United Kingdom

Roles/Responsibilities - Provide excellent customer service to our visitors throughout the attraction.- Trained in multiple areas including; Admissions, Cinema and Ride. - Trained to be an Area Supervisor for both Cinema and Ride areas.

Oct 2015 - Feb 2018
Team & coworkers

Colleagues at Blackpool Grand Theatre

Other employees you can reach at blackpoolgrand.co.uk. View company contacts for 49 employees →

1 education record

Jake Smith education

FAQ

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Quick answers generated from the profile data available on this page.

What company does Jake Smith work for?

Jake Smith works for Blackpool Grand Theatre.

What is Jake Smith's role at Blackpool Grand Theatre?

Jake Smith is listed as Revenue and Customer Experience Lead at Blackpool Grand Theatre.

Where is Jake Smith based?

Jake Smith is based in Manchester, England, United Kingdom while working with Blackpool Grand Theatre.

What companies has Jake Smith worked for?

Jake Smith has worked for Blackpool Grand Theatre, Emirates Old Trafford, Lancashire Cricket Club, Odeon Cinemas Group, Everyman Media Group Plc, and Alton Towers Resort Operations Ltd..

Who are Jake Smith's colleagues at Blackpool Grand Theatre?

Jake Smith's colleagues at Blackpool Grand Theatre include Samantha Stubbs, Daniel Johnson, Shaun Gorringe, Amy B., and Candace Washington.

How can I contact Jake Smith?

You can use AeroLeads to view verified contact signals for Jake Smith at Blackpool Grand Theatre, including work email, phone, and LinkedIn data when available.

What schools did Jake Smith attend?

Jake Smith holds Bachelor Of Arts - Ba, Drama And Dramatics/Theatre Arts, General, 2:2 from Aberystwyth University.

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